BUSINESS

ADMINISTRATION

2002

GLOBAL TRENDS CONFERENCE

Hotel Radisson Europa & Conference Center
San Jose, Costa Rica

DECEMBER 18 THROUGH DECEMBER 23, 2002

WELCOME

I am pleased to extend a warm welcome to all participants of the 2002 Global Business Trends Conference of the Academy of Business Administration.

I would like to take this opportunity to express my appreciation to everyone who contributed their time, energy, and expertise to make this conference a success. It is truly a global conference in that we have participants from several countries and much of the research to be discussed has a global perspective. Each participant's contribution is a valued asset in helping the Academy fulfill its mission of disseminating high quality research.

Each conference has as its backbone the program committee. No conference could be successful without the diligent work of the Track Chairs; the 2002 Global Business Trends Conference Program Committee was extremely efficient in performing their duties. My sincere appreciation also goes to Dr. David L. Moore who served in the role of Program Chair. He is to be commended for continuing to assume an important leadership role in the ABA and for exhibiting professionalism in the planning and implementation of the Conference program.

Each of the aforementioned individuals has made important contributions in helping the ABA achieve its goal of excellence, and I would again like to thank everyone for being a part of the continuous progress of the ABA. I hope that you enjoy the conference and your stay in the ecological paradise that is Cost Rica.

Dr. Sam Fullerton

Conference Chair

A WORD FROM THE PROGRAM CHAIR

Welcome to the 2002 Global Business Trends Conference of the Academy of Business Administration. I am certain that you will find the sessions interesting and enlightening. I am very pleased with the number of participants who will be presenting papers, participating in the special sessions, and assisting in the day-to-day operations of the conference. Your willingness to devote your time and energy is a sign that our efforts were a good investment.

While the participants are the lifeblood of the conference, I would be remiss if I failed to acknowledge the incredibly important contributions of those individuals who have served as track chairs and reviewers. Without these individuals, a conference of this size would not be possible, so I thank each of these individuals for helping to make this conference a reality. I'm also grateful to have the able assistance and tireless efforts of Dr. Sam Fullerton who provides invaluable help to conference attendees.

Special thanks go to the Department of Marketing and the College of Business at Eastern Michigan University and the department of Business Administration at LeMoyne College for their support and understanding.

Last year's conference in Aruba will be a hard act to follow. But I hope that you will take advantage of the excellent program planned for you, and I hope that you enjoy your stay in San Jose. Please feel free to contact Sam Fullerton or me if you have any questions. We want to make your stay one which will encourage you to participate in our future conferences. Welcome to Costa Rica!

Dr. David L. Moore

Program Chair

CONFERENCE OVERVIEW

2:00 PM - 6:00 PM Registration

7:00 PM - 9:00 PM Welcome Reception

THURSDAY, DECEMBER 19

9:00 AM - 1:00 PM Registration

9:00 AM - 9:30 AM Coffee

9:30 AM - 11:00 AM Competitive Sessions

11:00 AM - 11:30 AM Coffee Break

11:30 AM - 1:00 PM Competitive Sessions

7:00 PM - 9:00 PM Reception

FRIDAY, DECEMBER 20

9:00 AM - 1:00 PM Registration

9:00 AM - 9:30 AM Coffee

9:30 AM - 11:00 AM Competitive Sessions

11:00 AM - 11:30 AM Coffee Break

11:30 AM - 1:00 PM Competitive Sessions

1:30 PM - 3:00 PM Luncheon

SATURDAY, DECEMBER 21

9:00 AM - 1:00 PM Registration

9:00 AM - 9:30 AM Coffee

9:30 AM - 11:00 AM Competitive Sessions

11:00 AM - 11:30 AM Coffee Break

11:30 AM - 1:00 PM Competitive Sessions

6:00 PM - 7:00 PM Hospitality Hour

7:00 PM - 10:00 PM Dinner & Awards Banquet

SUNDAY, DECEMBER 22

LOCAL CULTURE DAY

There are no sessions or functions scheduled today. Please take this opportunity to explore the ecological beauty of Costa Rica.

MONDAY, DECEMBER 23

HAVE A SAFE TRIP HOME!

Visit our website at: http://www.lemoyne.edu/ABA

2002 PROGRAM COMMITTEE

INTERNATIONAL COORDINATORS

Dr. Peter Wyer, DeMontfort University, Bedford Campus ENGLAND

Dr. Jacky Akoka, ESSEC, FRANCE

Dr. Michael Schreiber, University of Business & Economics, Vienna AUSTRIA

Dr. Ahmed Ghoneim, Cairo University EGYPT

Prof. David Taylor, University of Waikato, Hamilton NEW ZEALAND

Dr. Malik Mirza, Queensland University of Technology AUSTRALIA

Dr. Bun Wong Kim, Dongguk University KOREA

Dr. Christo Bischoff, University of Potchefstrom REPUBLIC OF SOUTH AFRICA

Dr. Turken Onder, Marmara University TURKEY

Dr. Faud Najig Al-Shaikh, Yarmouk University JORDAN

Dr.Ramadan Al-Sharrah, Public Authority of Applied Education & Training KUWAIT

Dr. Leo Paul Dana, Nanyang Technological University, SINGAPORE

Dr. Jeffrey Kantor, Bar-Han University, ISRAEL

TRACK CHAIRS

ACCOUNTING

Dr. Joseph S. Merrill, Southern Utah University

Dr. Musa Darayseh, Purdue University - Calumet

Dr. Yousef Jahmani, Albany State University

BUSINESS COMMUNICATION

Prof. Bonni Baker, Siena College

Dr. Lillian Chaney, University of Memphis

Dr. Richard Featheringham, Central Michigan University

Dr. Nancy Csapo, Central Michigan University

Dr. Sara Hart, Sam Houston State University

CONTEMPORARY BUSINESS

Dr. Frank Chong/Dr. Roy Farris, Southeast Missouri State University

Dr. Art Marinelli, Ohio University

Dr. John Seffel, University of the Incarnate Word

Dr. Mohan K. Menon, University of South Alabama

DECISION SCIENCES/INFORMATION SYSTEMS

Dr. Virginia B. Levsen, Coastal Carolina University

Dr. Nancy Goettel, Coastal Carolina University

Dr. Jim Bell, University of Central Arkansas

ECONOMICS

Dr. Bala Maniam, Sam Houston State University

Dr. Dimitrios Tsoukalas, Purdue University - Calumet

Dr. Neil Ridler, University of New Brunswick

FINANCE

Dr. Atul K. Saxena, Mercer University

Dr Ginette McManus, St. Joseph's University

Dr. Bala Maniam, Sam Houston State University

Dr. Pat Obi, Purdue University - Calumet

MANAGEMENT

Dr. Mary Lemons, University of Tennessee - Martin

Dr. George Gekas, Algoma University

Dr. Frederick DeCasperis, Siena College

Dr. Nicolas DiMarco, Webster University

Dr. Hari Das, Saint Mary's University

MARKETING

Dr. S. Altan Erdem, Univeristy of Houston - Clear Lake

Dr. Vish Iyer, University of Northern Colorado

Dr. David L. Moore, LeMoyne College

Dr. Rama Yelkur, University of Wisconsin - Eau Claire

PUBLIC ADMINISTRATION & NON-PROFIT ORGANIZATIONS

Dr. Ted Helmer, Northern Arizona State University

Prof. Audrey Mathews, California State University - San Bernardino

Dr. Mitchell Rice, Texas A & M University

REVIEWERS

Kamilla Bahia University of Ottawa

Bonni Baker Siena College

Martha Balachandran Middle Tennessee State University

Nick Blanchard Eastern Michigan University

Charles Capps Sam Houston State University

Lillian Chaney University of Memphis

Frank Chong Southeast Missouri State University

Barbara Davis The University of Memphis

Frederick DeCasperis Siena College

Janis Dietz University of La Verne

Kay Durden University of Tennessee - Martin

S. Altan Erdem University of Houston, Clear Lake

Roy Farris Southeast Missouri State University

Richard Featheringham Central Michigan University

Sam Fullerton Eastern Michigan University

Claire Gilmore Southern State Connecticut University

Nancy Goettel Coastal Carolina University

Catherine Green The University of Memphis

Sara Hart Sam Houston State University

Kathy Hill Sam Houston State University

Vish Iyer University of Northern Colorado

Sara Jackson University of the Incarnate Word

Lawrence Johnson University of the Incarnate Word

Demetri Kantarelis Assumption College

Hadley Leavell Sam Houston State University

Mary Lemons University of Tennessee - Martin

Greg Lepak LeMoyne College

Virginia Levsen Coastal Carolina University

Gary Lubbert Rockford College

Arthur Marinelli Ohio University

Jeanette Martin The University of Mississippi

Dr. Rutilio Martinez University of Northern Colorado

Kooros Maskooki University of Massachusetts - Dartmouth

Mohan K. Menon University of South Alabama

Malik Mirza Queensland University of Technology

David L. Moore LeMoyne College

Pat Obi Purdue University

Mahmud Rahman Eastern Michigan University

Mitchell Rice Louisiana State University

Maryellen Rosetti Hudson Valley Community College

Joseph Rosetti Siena College

Mary Scott Northwest Missouri State University

John Seffel University of the Incarnate Word

Charles Seifert Siena College

Charles Stowe Sam Houston State University

Eric Tao California State University, Monterey Bay

Rita Thakur University of La Verne

Larry Thomas Central Michigan Universi

D. Tirtiroglu University of Concordia (Canada)

David Vequist University of the Incarnate Word

YOUR PROGRAM COMMITTEE IS

PLEASED TO PRESENT YOUR PROGRAM

FOR THE 2002 GLOBAL BUSINESS TRENDS CONFERENCE

OF THE ACADEMY OF BUSINESS ADMINISTRATION

9:00 AM - 9:30 AM COFFEE

9:30 AM - 11:00 AM EURO AND ECONOMIC POLICY ISSUES

Meeting Room A Session Chair: Bala Maniam, Sam Houston State University

* Will Euro Survive: A Revisit?

Bala Maniam, Sam Houston State University

Hadley Leavell, Sam Houston State University

** Euro Currency Adoption And Its Affects on Small Business

W. Hadley Leavell, Sam Houston State University

Bala Maniam, Sam Houston State University

Brandon Wyrick, Sam Houston State University

*** Failures of the Fiscal and Monetary Policies to Stimulate the Japanese Economy

Ronald Earl, Sam Houston State University

Henry Maddux, Sam Houston State University

Leslie Toombs, Rockhurst University

9:00 AM - 9:30 AM COFFEE

9:30 AM - 11:00 AM FINANCE AND SMALL BUSINESS

Meeting Room B Session Chair: Musa Darayseh, Purdue University - Calumet

* An Investigative Analysis of the Board Chairman's Letter Accompanying
Corporate Annual Reports of Firms Listed on the Toronto Stock Exchange
George Andrew Gekas

Ryerson University

** Heterogeneity of Traders as a Source of Exchange Rate Volatility

Imad Moosa

LaTrobe University (Australia)

Abul Shamsuddin

University of New England

 

** Small Business Failures: Signals for Decision-Makers

Musa Darayseh

Elaine Waples

Dimitirios Tsoukalas

Purdue University - Calumet

11:00 AM - 11:30 AM COFFEE BREAK

11:30 AM - 1:00 PM SPORTS AND RELIGION

Meeting Room A Session Chair: John Considine, LeMoyne College

* In Pursuit of the Olympic Ideology

Vernon R. Stauble

California State Polytechnic University - Pomona

 

** Superstardom in the National Hockey League: Empirical

Evidence

Raymond A. K. Cox

Central Michigan University

*** Rationale for a Marketing Oriented Church

John J. Considine

LeMoyne College

11:00 AM - 11:30 AM COFFEE BREAK

11:30 AM - 1:00 PM BUSINESS EDUCATION

Meeting Room B Session Chair: Cathy Owens-Swift, Georgia Southern

University

* Tracking Student Satisfaction for Components of a Business

Curriculum

Greg M. Lepak

LeMoyne College

 

** Regional Differences in Students' Knowledge of Electronic Resume Guidelines

Lilian H. Chaney,

Catherine G. Green

The University of Memphis

Bonni Baker

Siena College

 

*** MERLOT: Peer Review of Teaching Materials Multimedia Educational Resource for Learning Online Teaching E-Commerce

Cathy Owens-Swift

Georgia Southern University

7:00 PM - 9:00 PM Reception

9:00 AM - 9:30 AM COFFEE

9:30 AM - 11:00 AM BUSINESS: ONLINE AND CROSS CULTURAL

Meeting Room A Session Chair: Maud Tixier, ESSEC (France)

 

* A Comparative Study of Online Retailing: U. S vs E. U. Consumer Attitudes Toward Product Country-of-Origin

Judith DeLouche Scott

C. Richard Scott

Norm Pence

Metropolitan State College of Denver

 

** Internet Marketing: Cross Cultural Strategies

Kathy Wachter

University of Mississippi

*** Internet Communication Strategies in American and French Companies: Harmonization or Adaptation

Maud Tixier

ESSEC (France)

9:00 AM - 9:30 AM COFFEE

9:30 AM - 11:00 AM BUSINESS EDUCATION II

Meeting Room B Session Chair: Lillian Chaney, The University of Memphis

* An Experiential Pedagogy for Increasing Understanding of Chinese and American Culture Among MBA Students

Raymond E. Hill

Eastern Michigan University

Hongying Sun

Wuhan University (People's Republic of China)

** Faculty Partnerships: An Effective Tool for Scholarship

Nikos Orphanoudakis

Robert Nagoda

Webber International University

*** Ethicality of Selected Faculty Behaviors: The Influence of

Demographic Factors

Danielle L Hillmand

Lillian Chaney

The University of Memphis

11:00 AM - 11:30 AM COFFEE BREAK

11:30 AM - 1:00 PM MARKETING AND TQM

Meeting Room A Session Chair: Gary Brian Jackson, University of Houston-

Downtown

* Co-Branding: Country of Origin Effects and Brand Equity

Linda C. Ueltschy

Bowling Green State University

 

** Total Quality Management As a Key Tool in the Global Market: A Case in the Polish Manufacturing Industries Elzbieta K. Trybus

California State University - Northridge

Ewa Konarzewska-Gubala

Economic University - Wroclaw (Poland)

*** Ethnocentrism and Country-of-Origin Perceptions Among Consumers in Portugal

Rama Yelkur

University of Wisconsin - Eau Claire

 

**** Exploring Trade and Business Opportunities in Costa Rica

Frank Marvasti

Vernon Stauble

California State Polytechnic University, Pomona

11:00 AM - 11:30 AM COFFEE BREAK

11:30 AM - 1:00 PM BUSINESS EDUCATION III

Meeting Room B Session Chair: John Seffel, University of the Incarnate Word

* Examination of Student Opinions of Experience with Online Courses

Darlene Dunning

LaVonne Huter

Dana Schwieger

Roy Farris

Frank Chong

Southeast Missouri State University

 

** The International Dimensions of Functional Business Courses

Pyung E. Han

Truman State University

 

*** A Five-step Maturity Model for Online Course Design

Charlotte Neuhauser

Madonna University

9:00 AM - 9:30 AM COFFEE

9:30 AM - 11:00 AM FINANCE

Meeting Room A Session Chair: Ginette McManus, St. Joseph's University

* A New Endowment Distribution Plan: How to Insure Current Spending While Growing the Fund Corpus

Bala Arshanapalli

Edmond D'Ouville

William Nelson

Indiana University Northwest

** Exposing Students to Data Mining in Excel

Elzbieta Trybus

Ginter Trybus

California State University - Northridge

 

*** A Comparison of Mathematical Models for the Revised Thrifty Food Plans
Lilly M. Lancaster
University of South Carolina - Spartanburg
Joseph L. Balintfy
University of Massachusetts - Amherst
Shahram Taj
University of Detroit Mercy

**** The Impact of NAFTA on the Integration of the Canadian, Mexican, and US Equity Markets

Claire Gilmore

King's College

Ginette M. McManus

Saint Joseph's University

9:00 AM - 9:30 AM COFFEE

9:30 AM - 11:00 AM GENDER DIFFERENCES, DISSATISFACTION AND SUPPLY CHAINS

Meeting Room B Session Chair: Kyungae Park, Yeungnam University (South Korea)

* Gender Differences of Non-Mall Shoppers Exposed to Two Zonal Merchandising Concepts at a Regional Shopping Mall

Jane S. Reid

David Burns

Cynthia Anderson

Youngstown State University

 

** Supply Chain Management: A Holistic Perspective

M. B. Neace

Atul Saxena

Mercer University

*** Managing Rapid Change Using the Information

Richness Model

Michael McDonald

Georgia Southern University)
Carl Gooding

Samford University

**** Customers Are Not Always Right: Service Employees

Dissatisfaction with Customers

Kyungae Park

Yeungnam University (South Korea)

11:00 AM -11:30 AM COFFEE

11:30 AM - 1:00 PM RACE , CHANGE AND OUTCOMES IN ORGANIZATIONS

AND CONSUMER TRANSFORMATION

Meeting Room A Session Chair: Mitchell F. Rice, Texas A&M University

* Does The Provision of Home Health Aide Services Influence The Health Outcomes of The African American Elderly?

Lucinda M. Deason-Howell

The University of Akron

** Diversity Initiatives in the Federal Government

Mitchell F. Rice

Texas A&M University

*** The Permanence of Consumer Transformation Caused by Collective Trauma

Gregory S. Black

Texas A&M University-Corpus Christ

11:00 AM -11:30 AM COFFEE

11:30 AM - 1:00 PM EXPORT BARRIERS, EMPOWERMENT AND VALUES

Meeting Room B Session Chair: Peter Yannopoulos, Brock University (Canada)

* Global Need for Empowerment Scale

Charles R. Strain, Jr.

Gary Brian Jackson

University of Houston - Downtown

** A Longitudinal Study of One Organization's Culture: Do Values Endure Constance Campbell

Georgia Southern University

*** Exploring Trade and Business Opportuntities in Cost Rica

Frank Marvasti

Vernon Stauble

California State Polytechnic University - Pomona

**** An Empirical Investigation into Perceived Export Barriers Faced by Small Canadian Firms

Peter Yannopoulos

Brock University

7:00 PM - 10:00 PM Dinner & Awards Banquet

There are no sessions or functions scheduled today. Please take this opportunity to explore the ecological beauty of Costa Rica.

MONDAY, DECEMBER 23

HAVE A SAFE TRIP HOME!