Log into NetStorage and browse to the drive that contains the file you want to download.

Right click on the file you wish to view.

Click on “Download for Viewing”, you will see a screen similar to the one shown at the right

If you wish to make changes to this file, please see the instructions for “Downloading for Editing”.

You will now be asked if you want to open the file directly or save it to a location on your computer

When the file has finished downloading, you will be prompted to open either the saved document or the folder where it was saved.

If you choose to open the saved document, it will open using the native application. (example xxx.doc will be opened with Microsoft Word) If you choose to open the folder, you will have to double click on the file to open it.

Once you have finished downloading your documents, please remember to logout of NetStorage

NetStorage is a tool that lets you access your network-based files from any web browser. While you may still access your home directory via FTP, NetStorage adds the capability to access shared network resources (L: drive) and does so with a much improved interface.

After logging into Echo (http://echo.lemoyne.edu),

Click on the NetStorage Link in the “Toolbox”:

You will see a login box will appear similar the image shown on the right.

Please enter your userid (example SmithJG) and your password and click on the “OK” button

You will see a window similar to the one shown on the right

Click on the folder which contains the file you are looking for.

In order for your game console to connect to the residential network, the network must recognize that console’s MAC address much the same way it does for each computer. A MAC address is a code containing 12 letters and numbers that is unique to that particular device. However, you will have to manually register this address with IT.

Finding Your Mac Address

*This Step is Only Needed When Connecting an Xbox or Xbox360 Console

1. Turn on your personal computer.
2. Click Start, then Run, then type "cmd" in the text box and hit enter.
3. Type in "ipconfig /all" in the Command Prompt Window.
4. Scroll that list and look for Ethernet adapter Local Area Connection.
5. The 12-digit Physical Address is the same as MAC address
6. Copy down the address it should look like this: 00-06-5B-15-04-B4

Playstation
(Note: this will require a memory card)

1. Install network adaptor according to instructions that came with the package
2. Power on the Playstation and insert the ISP setup disk. Once it has loaded hit X to continue. Once the Playstation automatically detects the adaptor, hit X to continue.
3. Once it has loaded, select NEW (hit X to continue). Come up with a name for your ISP settings (e.g. Le Moyne College ISP). When it asks you if you currently subscribe to an ISP service, select yes and hit X to continue.
4. For connection type, select HIGH SPEED CONNECTION (CABLE OR DSL) and press X to continue.
5. Select AUTOMATIC SETTINGS and hit X to continue. When asked if your ISP requires a User ID and Password, select NO and press X to continue. When asked if your Internet Service Provider requires you to input a DHCP Host Name, select NO.
6. Unplug your Ethernet cord from the Playstation and hit X to continue. This will cause the test to fail, when the error message is displayed hit SELECT.
7. This will cause the Playstation to display the “Hardware MAC Address.” Write this number down and call the Technology Help Desk so we can manually register it with the network.
8. Within one working day your Playstation will be registered and allowed connection. In order to test your connection, re-do steps 2-5 and when the connection is successful, save the current settings to your memory card.

Xbox

1. Find your MAC address by following the instructions above.
2. Power on the Xbox with no disk in it.
3. At the main menu, choose Xbox Live.
4. At the next screen, select Network Setup.
5. In the Network Settings screen, choose the Advanced option.
6. At the next screen, set the field titled MAC Address to the address you copied from your computer.
7. Go back to the Network Settings screen.
8. Click on IP Addresses.
9. Make sure the Configuration field is set to Automatic.
10. Go back to the Network Settings screen again.
11. Make sure the Configuration field in this window as well is set to Automatic.
12. To test internet connectivity enter the Xbox live menu. It will prompt you if you are still having connection problems. Note what the problem is and call the IT Help Desk.

Xbox 360

1. Make sure that the Xbox 360 is properly hooked up and that the network cable is inserted into the back of the machine properly
2. Power on with no disks in the drive.
3. Go to the System area of the Xbox Dashboard and select Network Settings.
4. Select Edit Settings.
5. Under Basic Settings, check to make sure the IP Settings is on Automatic.
6. Now go to Additional Settings, select Advanced Settings.
7. At the bottom of this screen you'll see a heading called Wired MAC Address.
8. Copy the Wired MAC Address.
9. Call the IT Helpdesk and let us know you want to connect and have the MAC Address and within one working day your Xbox will be registered.

Game Cube
(Note: 31 blocks of memory required)

1. On the underside of the Game Cube network adaptor the MAC address is printed. Write this number down and bring it to the IT Helpdesk.
2. Within one business day your console should be verified. To test the connectivity, try playing any online enabled game.

Log into NetStorage and browse to the drive that contains the file you want to download.

Right click on the file you wish to Edit as shown at the right. You now have the option of “Downloading for Editing” or “Download for Viewing.

Select “Download for Editing”

You will now see two windows like those shown at the right.

Click on the ”Save” button in the “File Download” dialog box

You will now be prompted for the path to store your document. Please make sure that you know where you are storing your document.

When the file has finished downloading, you will be prompted to open either the saved document or the folder where it was saved.

If you choose to “Open” the saved document it will be open in the native application. (example xxx.doc will be opened with Microsoft Word)

If you choose to open the folder you will have to double “click” on the file to open it.

After editing your document, you need to save your work. Please make note of where it is that you save your document.

To upload your document you need to click on the “Browse” button and locate your document.

After locating your file “click” the “Open” button

The last and final step is to “click” on the “Finished” button.

The “Waiting for File” dialog box will disappear after the file has finished being uploading to NetStorage.

NOTE: The file will return to the original destination

WebAdvisor at Le Moyne is a Web interface that allows you to access information contained in the administrative database used here at Le Moyne College. WebAdvisor consists of the forms and supporting infrastructure to extract and deliver information from this database to your desktop browser. Students may access personal information at their convenience through this secure web interface. Each time you access WebAdvisor at Le Moyne, you will need to log in. As long as the computer has Internet access, you can access WebAdvisor

• Launch your internet browser
• Enter the web address HTTP://WEBADVISOR.LEMOYNE.EDU
• Click on ‘Log In’ on the menu in the upper right hand corner
• Enter your Novell user name and password
• Click on ‘Submit’

You can also access WebAdvisor through Echo.

Access is restricted to current students, faculty and staff, so you will need to provide a valid barcode from a Le Moyne ID (Dolphin Card) In general, if you are using Internet Explorer 5.0+ or Netscape 6.0+ and Mozilla you can access the library resources from off campus (the AOL browser will not work). You will need to have cookies enabled on your browser to access the library resources. Visit the library web site for additional instructions.

Learn More

• Be sure that all entries in your Personal Address Book have a First and Last Name. These names must also be set in the "Display Field" of your address book in the GW client, otherwise, they will not be migrated to your device.
• Any entries you have in your devices address book cannot be brought over. All address book entries must be in your GroupWise Personal Address Book. Remember we are resetting your device completely.

1. On the BlackBerry device, open your messages.
2. With the message list open, hold the Alt key and press P to display all the phone call logs.
3. Roll the trackwheel and stop on the date before which you will delete call records.
4. With the date highlighted, click the trackwheel.
5. In the menu, select Delete Prior and click the trackwheel. In the confirmation dialog, select Delete. All phone call logs prior to the selected date are deleted.

To stop phone call logs from showing in the Messages list, complete the following steps:

1. On the BlackBerry device, select the Phone or Call Log application.
2. Display the menu and select Options > Call Logging.
3. Change Show These Call Log Types In Message list to None.
4. Exit the menu and select Save.

Start up your Outlook Express email client as you normally would

Go to the "Tools" menu, scroll down and select the "Accounts" item

Locate your Le Moyne Email account entry. This will most likely be either POP3.lemoyne.edu OR IMAP.lemoyne.edu.

Either Double Click on this entry or Single click and then click the "properties" button on the right side of the screen.

In the resulting "Properties" dialog box ( this will be labeled either imap.lemoyne.edu Properties or POP3.lemoyne.edu Properties, depending on how you have your mail account configured) make sure that the outgoing mail server is set to smtp.lemoyne.edu

At the bottom of the screen, make sure that the "My server requires authentication" checkbox is checked.

Once this box is checked, Click on the "Settings" button.

In the resulting "Outgoing Mail Server" dialog box, check the setting "Log on using" radio button.

In the "Account name" area, enter your GroupWise user name.

If you wish, you may enter your Groupwise password in the "Password" box as well (if you do not, you will be prompted to enter it each time you send mail) and check remember password.

Click "OK" Now you should be able to send mail via the GroupWise server using Outlook Express

Because of security concerns and the rise of "spamming" (the illegal use of a email system to redirect mail or to "spoof" who the sender actually is), Le Moyne now requires that non-Groupwise users wishing to send mail, authenticate to the college's SMTP server (the outbound mail server) in order to verify that they are bonafide Le Moyne users.

Open the Eudora email client

Select the "Tools" menu and scroll down and select "Options"

1. The Options dialog box that results should resemble the figure to the right.
2. Click on the "Sending Mail" Icon in the Category box
3. Make sure that the "Allow authentication" checkbox is checked.
4. You should then be prompted to authenticate using your Groupwise userid and password when you send mail.
5. Click "OK" You should now be able to send mail via GroupWise using your Eudora Email client.

NOTE: You may want to consider sending all of your mail to your outbox and then sending all of the mail at once, so that you only have to authenticate one time

Open up your Netscape mail client as you normally would.

Go to the "Edit" menu, scroll down to the "Mail & Newsgroups Accounts Settings" item and select it.

Under the "Netscape Webmail- userid" section, Select the "Outgoing Sever(SMTP).

Verify that the server name is set as smtp.lemoyne.edu

Check the checkbox next to "Use name and password"

In the "User Name" area, enter your GroupWise email username.

Click on the "Advanced" button.

In the Advanced Outgoing Server (SMTP) Settings dialog box, make sure that smtp.lemoyne.edu is set as the default. (if it is not, please highlight it and select the "Select Default" button.

Once Le Moyne's entry appears as at the left, Click the "Edit" button.

Make sure that the resulting dialog box resembles the example to the right, substituting your own GroupWise username in the "User Name" text box.

Click "OK"

You should now be able to send mail via GroupWise using the Netscape mail client

Click on the PatchLink link from the Virus Protection page on Echo

The following message box will open. Click “Open”

You will see the following message box appear. This message box indicates that the files are being downloaded to your system in anticipation of the installation of the PatchLink software.

Next the WinZip Self-Extractor message box will appear.

You will now be returned to your desktop. The installation is finished.
The following Icon will appear in your Control Panel indicating that PatchLink software has been successfully installed on your computer.

• A drop off box is located outside the Help Desk in RH 238
• Pick up and delivery is at approximately 10:00am and 2:00pm
• Jobs dropped off in the Kinko’s box, sent electronically or walked into the Kinko’s store are typically returned within 24 hours.
• Larger jobs, any job requiring binding, or needing special requirements may take longer than 24 hours
• All color jobs and jobs over $500 are required to have a purchase order number prior to processing the job. Purchase order numbers can be obtained by calling Information Technology at x4565
• Please make sure your name, phone number and department account number are on the order form for proper processing
• All exams/tests will need to be identified by notation in the comment area of the order form so that the box can be secured before delivery.

A MAC address is a code containing 12 letters and numbers that is unique to your particular device. The following instructions will explain how to locate this code for each respective console.

1. Turn on your personal computer.
2. Click Start, then Run, then type "cmd" in the text box and hit enter.
3. Type in "ipconfig /all" in the Command Prompt Window.
4. Scroll that list and look for Ethernet adapter Local Area Connection.
5. The 12-digit Physical Address is the same as MAC address
6. Copy down the address it should look like this: 00-06-5B-15-04-B4

Phishing attacks use spoofed e-mails and fraudulent websites designed to trick recipients into divulging personal financial data such as credit card numbers, account usernames and passwords, social security numbers, etc. By hijacking the trusted brands of well-known banks, online retailers and credit card companies, phishers are able to convince up to 5% of recipients to respond to them.

Learn more ways to protect yourself by visiting The Federal Trade Commission's web site.

Double Click on “My Computer” icon.

Right click on your H:\ drive, and choose “Properties”

Click on the “Netware Info” tab.

Space Restriction: The total amount of space reserved for you.

Space Available: The total amount of space available for you use.

Le Moyne College operates and maintains its own cable TV system in conjunction with Time Warner Cable. Basic cable TV is provided to each resident room for the student's enjoyment and entertainment. In addition to a basic channel line-up provided by Time Warner Cable, a modified channel line up consisting of two Le Moyne College channels is available for campus viewing. Le Moyne's channel line up consists of The Events Channel which is used to announce and display current Le Moyne College activities and events and a Program Channel which provides free access to educational and entertainment programs, including recently released movies. This audio portion of the Events Channel is streamed from Le Moyne's own FM radio station, WLMU.

One Cable TV jack is available in each resident room for students to connect a TV for their private viewing. TV's are also available in the lounges within the residence halls for community viewing.

Student wishing to obtain additional cable TV services, such as digital cable, DVD, Video On Demand, premium channels, and pay per view channels may contact Time Warner Cable at 315-634-6000 or online at www.twcny.com. Time Warner has special package promotion for Le Moyne College residents.

Yes, you can use a number of other email clients like Outlook Express or Thunderbird with a simple setup:

POP: http://mail.google.com/support/a/pilot.lemoyne.edu/bin/topic.py?hl=en&topic=12805

IMAP:

http://mail.google.com/support/a/pilot.lemoyne.edu/bin/topic.py?hl=en&topic=12806

Other:

http://mail.google.com/support/a/pilot.lemoyne.edu/bin/topic.py?hl=en&topic=13382

Yes. NetMail will be available until Friday, July 31st. Users will have the option to move their existing NetMail content to Gmail or to start clean with no content. No new mail will be delivered to your NetMail account after the published cutover date. The e-mail address itself, @stu.lemoyne.edu or @alumni.lemoyne.edu, will go with you to Gmail.

Innovative Google technology on the inside keeps spam messages on the outside. Lack of spam is one of Gmail users' number one reasons for loving Gmail. According to Google, they keep improving their sophisticated spam filter every day. You can help by using the Report Spam button, which removes spam from your inbox and automatically improves spam filtering in the future. Google's spam filter is powered by Postini.

Learn more about spam and virus protection with Google.

You have two options to log into the new Google Apps Account.

You can either access you account by clicking on the link under "Current Students" and on the right-hand side of the page under Academics there is a "Check My E-mail" link, or simply go to gmail.lemoyne.edu

To migrate your existing messages to your Gmail account follow the instructions for Google's Mail Fetcher.

Note: In the POP server field you will have to enter pop3.netmail.lemoyne.edu, mail.lemoyne.edu is not the correct server

Yes you can bring all of your personal contact information to your new Gmail account. The link provided below will help to automote part of this process:

Migrating personal contact information from NetMail

Yes. Your e-mail address will move with you to Gmail and you will still send and receive e-mail at that address.

Le Moyne Alumni will be contacted by the Alumni and Parent Programs office in a separate e-mail.

Yes! Le Moyne and Google Apps will still provide you with life long e-mail. Gmail is actually better suited to handle the number and size of student and alumni e-mail accounts that Le Moyne will be managing. It also provides a more robust e-mail for live service than what is currently offered with NetMail.

Google respects their users' privacy. Google also takes several steps to guard the confidentiality of users' information by offering a number of industry-leading protections.

Read more about Google's security and privacy practices

Currently Gmail and Google Apps are available to all Le Moyne students and alumni of Le Moyne College.

You can expect the same e-mail address as your current Le Moyne e-mail account; you will just be using Google e-mail services instead of the NetMail e-mail service. You can also expect a much larger storage quota: 7500 MB instead of 100 MB! Finally, if you are already using Google's services, you can expect all the other features of a Google account.

The Helpdesk is always the first place you can go for assistance. Additionally all the traditional avenues of help are available as well. The Google library of help is searchable and updated frequently. You can access this by clicking on the "Help" option when you are logged in.

Google provides these tools for learning and are always adding to their reference library. Check out the links below to get started:

General Training

Google Apps Short Video (2 Minutes)
Google Apps Long Video (12 Minutes)
Start Page training presentation (6 Minutes)

E-mail Training

Google Apps Email training presentation (6 Minutes)
Getting Started with Email (5 Minutes)
Common Mail Tasks and Features (10 Minutes)
Additional Email Training (5 Minutes)
Labels and Filters (5 Minutes)
Spam, time, & you: educational video from Google Apps Email (2 Minutes)
So much time, so little spam (2 Minutes)

Calendar Training

How to use Google Calendar (7 Minutes)
Google Calendar training presentation (9 Minutes)
Getting Started with Calendars (10 Minutes)
Calendar Features (10 Minutes)
Additional Calendar Training (5 Minutes)
What's New in Calendar?

Chat Training

Google Talk training presentation (9 Minutes)
Getting Started with Chat (5 Minutes)

Google Docs Training

Google Docs training presentation (4 Minutes)
Google Docs Video (3 Minutes)
Documents (5 Minutes)
Spreadsheets (5 Minutes)
Presentations (5 Minutes)
Google Docs and Privacy (5 minutes)
What's New in Docs?

PDA Setup Training

Mobile Phone Setup (5 Minutes)

Gmail's Mail Fetcher can download messages on a recurring basis from up to five other email accounts, centralizing all your email in Gmail. To find out how to use Mail Fetcher: Mail Fetcher

IMPORTANT information about how Mail Fetcher works:

•  Gmail checks individual accounts for new messages at different rates, depending on previous mail fetch attempts. At this time you can't customize the frequency of automatic mail fetches.

• Delivery of fetched messages may occur up to an hour after a successful fetch attempt. The View history window on your Accounts tab will display the last five attempts to fetch mail from your other email accounts, but it won't show the time when those messages reached Gmail. If you see a recent fetch attempt but can't yet see the messages that were retrieved, please check again in a few minutes.
• If the account from which Gmail is fetching mail doesn't receive mail at frequent intervals, Gmail will check for new messages less often. You can always force Gmail to check for new messages by following the steps below:
  1. Sign in to Gmail.
  2. Click Settings at the top of any Gmail page, and open the Accounts tab.
  3. In the Get mail from other accounts: section, click Check mail now.

Addresses on the new Le Moyne Mail will remin the same:

• Students: username@stu.lemoyne.edu
• Alumni: username@ alumni.lemoyne.edu

Use the same user name and password that you currently use to access all Le Moyne network resources.

Le Moyne's Gmail service is powered by Google, and it functions similarly to a regular Gmail account. The Google interface is simpler, more efficient, and more intuitive. It is faster than our current e-mail and offers more storage space: Each account will have up to 7500 MB worth of storage. Gmail automatically groups e-mail and its replies into a conversation, so you can easily follow the back and forth of an e-mail exchange.

Plus, you'll get access to the full range of Google apps, including a word processor, spreadsheet program, a calendar and an online chat function.

No this will not be a problem. All Gmail accounts end with @gmail.com. All Le Moyne accounts will end with @lemoyne.edu, @stu.lemoyne.edu, or @alumni.lemoyne.edu.

Note that if you access all of your gmail (both personal and Le Moyne) from the same browser interface, you may need to delete your existing gmail cookies and clear the browser cache to be able to access the correct account.

Yes!  You may access your e-mail with a POP3 or IMAP client or your choosing.  You must first enable your Le Moyne Mail account to be able to use either POP or IMAP.  When configuring your POP3/IMAP access please use the following settings:

• Account Name / Email address: username@lemoyne.edu
• Reply-to-address: username@stu.lemoyne.edu or username@alumni.lemoyne.edu
• IMAP server: imap.gmail.com (use PORT 993, SSL Security Setting)
• POP Server: pop.gmail.com (use PORT 995, SSL Security Setting)
• SMTP Server: smtp.gmail.com (us PORT 587, TLS security Setting)
• Your Le Moyne USERID and password will not change.

You can find additional information (as well as instructions on how to set up your specific 3rd party client) by clicking on one of the following links:

POP Clients

IMAP Clients

When you recieve a Dolphin Digest you will notice that Gmail blocks the images from being displayed. You have a choice between two links that will display the images for the e-mail - "Display images below" or "Always display images from - announce@lemoyne.edu" It is important that when you recieve a dolphin digest that you click "Always display images from - announce@lemoyne.edu" to ensure that you are receiving all of the content in the e-mail.

The problem is most likely your Reply-To address. In order to change this, click "Settings" in the top-right. Select the "Accounts" tab. In the "Send Mail As" section, click "Add another email address you own." In the window that pops up, type your email address (USERID@stu.lemoyne.edu), and click "Next Step>>" then select "Send Verification." An email should appear in your inbox shortly with a link that you can click to finalize the process.

Open GroupWise

Click “File”, click “Open Backup”.

GroupWise is now in “Backup” mode

You now have the option of choosing one or multiple messages to restore. To restore 1 message, highlight the message, right click, and choose “Restore”

To restore a group of sequential messages:

• Left click on the first message, arrow down to the last message, hold down the Shift Key and click on the last message.
• Right click in the highlighted group of messages and select Restore.

To restore multiple non-sequential messages:

• Left click on the first message, hold down the “ctrl” key and click on the next message
• Right click on one of the highlighted messages and select Restore.

Once you have finished restoring your message(s), Click “File”, click “Open Backup”, this will return you to your “Online” mailbox.

You can also restore messages from a "Backup" folder to an "Online" folder:

You must first recreate the folders in your Online mailbox so that any mail you restore will be returned to the correct folder. These folders must be recreated from your Archive so that your restored mail will be put in your “Mailbox” (inbox) instead of the appropriate folder. (If you do not have an Archive, your restored mail will be put in your “Mailbox” (inbox) and you will need to manually move them to the correct folders)

• Open GroupWise, click File, click Open Archive
• Click on a folder that you want recreated. Right click on any file within that folder and uncheck Move to Archive. This will recreate that folder in your Online Mailbox. Repeat as needed for other folders. Now you are ready to restore your mail.
• Click “File”, click “Open Backup”. GroupWise is now in the “Backup” mode.
• Select your messages to restore.

Open GroupWise

Click “File”, click “Open Backup”. GroupWise is now in the “Backup” mode and ready to restore appointment(s)

Click on “Calendar”

Click “View”, “Display Settings”, “Details”.

This will change the display so that you can easily see each appointment in a list.

Click on the appointment(s) you wish to restore. To choose a group of sequential appointments, left-click on the first message, arrow down to the last message, hold down the Shift Key and click on the last message. To chose multiple non-sequential appointments, left-click on the first appointment, hold down the “CTRL” key and click on the next desired message

Right click and choose “Restore”.

Your appointment(s) will now be available in your “Online” mailbox in your Calendar.

Once you have finished restoring your appointment(s), Click “File”, click “Open Backup” to return to your “Online” mailbox.

In your GroupWise account. Go to Tools | Rules | New. Name your rule example “Vacation Rule”.

Click the “Define Conditions” button. Click the drop down arrow as shown below. Choose the “To” field.

Enter your email address

Click the “End” button and choose “Or”

Choose the “To” field and enter your first and last name example “William Jones”

Click “OK” button

Note: You should restrict this rule to act only on items sent to yourself as the primary recipient. This will prevent you from
automatically replying to mailing lists, group messages, or CC/BC messages.

The next step is to setup the action. Click “Add Action”, Click “Reply”. As shown in figure 1.1 you can choose to include the message. Click the “OK” button.

The following dialog box will appear. Fill in the Subject, and the body of the message. Click the “OK” button when you have finished your message.

9. The next step is to setup the action. Click “Add Action”, Click “Stop Rule Processing”. Click the “Save” button.
10. It is important that you move your vacation rule to the top of your rules so that it can reply to message and continue to process all remainding rules.

Note: Disable the Vacation rule by removing the checkmark in front of the rule name (enable it when needed by adding checkmark).

Make sure you disable your vacation rule upon your return. (uncheck the box next to the rule) This will allow you to edit your Vacation rule for the next time that it is needed.

Open a new email window. In that window, go to “View”, “HTML”. This will provide an HTML-formatting toolbar above the message field.

Select a font type and a font size from the drop-down menus on the toolbar.

Once you have selected the font type and size, right-click in one of those fields and select Set current font as default. All new items will use this new font style.

Open your GroupWise Address Book by clicking its icon on the toolbar.

In the Address Book, click on “File” menu and select “Name Completion Search Order “

The “Name Completion Search Order” dialog box will appear

The books that are currently being searched with Name Completion are listed in the field on the right under “Selected Books”.
Address books that have not been added to the search order will be listed in the field to the left, under “Available Books”.

To move an address book from one field to the other, click on the book's name to select it and then click the Add or Remove button.

Once you have the list of address books you want to search in the Selected Books field, you can set the order that these books are searched. Click on the book's name to select it, then use the buttons in the “Book Position” box below to set the position.

Click “OK” once you have completed setting the order of the address books.

Note: As noted at the bottom of the Name Completion Search Order dialog, the Novell GroupWise Address Book will always be searched last.

Click “Tools”

Click on “Rules” from the drop down menu.

At the “Rules” dialog box Click on the “New” button

Name your rule.

Select the event. By default “New Item” and “Received” are selected. For this rule we will leave the defaults “New Item”, “Received”

Click on “Mail” box

In the “Define Conditions” dialog box click “Subject” in the drop down menu box.

In the critera box type “xxx”. The more specific you can be with the subject the better your rule will perform. Example subject “ENG300 Homework” is better than “Homework”.

Click “Add Action” dialog button.

Click “Move to Folder” from the drop down menu box. Choose the folder in which you want to move the mail to.

Click “Add Action” dialog button.

Click “Stop Rule Processing” from the drop down menu box. Choose the folder in which you want to move the mail to.

Click on the “Save” button

You will now be back at the “Rules” dialog box. Click “Close”

After creating your e-mail, click on the “Send Options” as shown below:

Click in the box “Delay delivery”; Adjust the Date and Time to the Date and time that you wish the e-mail to be sent

Click on the “Send” button to send your mail as shown below:

What do the properties of a sent item show me?

Right-click the item

Click Properties

The Properties window shows you:

• When the item was delivered
• When the item was opened
• when the item was deleted/emptied
• and other useful information

'Think of a signature as tag-line at the end of message you send. For example,you can have GroupWise automatically list your name, phone number, and e-mail address at the bottom of every item you send.

How do I create/add a signature?

1. To specify a general signature for all items, click Tools > Options from the menu bar.
2. Double-click Environment
3. Click the Signature tab.
4. Click Signature
   • Type the text you want as a signature in the Signature box.
   • Click a signature option. Prompt before adding is suggested.
   • Click OK.
   • The next time that you send an e-mail you will be prompted to add your signature.

'Le Moyne College has implemented viewing E-mail correspondence via HTML format. This change will allow you to view emails with text, graphics and images. Good examples of HTML e-mail are those received from Campus Announce, IT Update, etc.

If you would like to change the format back to plain text please follow the directions provided below.

1. Click "Tools", "Options", "Environment"

2. Click on the "Views" tab, Check “Use default views for reading”. Under Default Compose view, click “Plain Text”, and under Default Read view click “Plain Text”, and “Force”.

NOTE: If you choose to “Force” the plain text as your default view you will receive the following message in the e-mail

To read this e-mail you will be required to click “View”, “HTML”.

• Guardian quarantines spam rather than tagging resulting in significantly fewer unwanted messages in your inbox. Quarantined messages are held on the Guardian server for an administratively defined number of days (currently 15) and accessible by the intended recipient via a web interface. GroupWise and NetMail users may access the quarantine web site to view, release or delete suspected SPAM.
• Guardian issues periodic HTML e-mail reports (currently daily) to GW or NetMail users for whom it has quarantined messages. These reports list all messages held in an e-mail recipients quarantine, the reason that each message is in the quarantine, and the number of days until each message is purged. Additionally, the reports allow for one click release or delete of quarantined messages without requiring the e-mail recipient to login to Guardian Web.
• Guardian allows each GroupWise and NetMail user to define personal anti-spam preferences. These preferences include establishing trusted and blocked e-mail address lists and selecting how aggressively Guardian identifies spam destined for the user's account. Several other preferences are available but are currently locked by Le Moyne to ensure the best overall e-mail security for the entire environment.
• Guardian fully complies with current internet standards for tracking messages as they transit between mail systems and mediates between systems with limited or partial support of current standards (GroupWise and NetMail). As a result, a GroupWise user who requests delivery status notification will obtain notification when messages are delivered to a NetMail user. While this feature does not guarantee notification when a message has been opened and read, it does provide the sender with a means to determine when mail has been delivered.

If you do not manage your quarantined messages they will be deleted from the system in 14 days and will NOT be able to be retrieved.

There are two options for managing your quarantined message:

1. An e-mail message received daily in your inbox.
2. Through the web interface

There are two options available for managing messages from the Quarantine e-mail message received. After opening the Quarantine Report message:

Option 1. To release/Delete each message individually Click on the Release/Delete link in the row of the message that you would like to Release/Delete.

Option 2. If you have reviewed all messages in the list and wish to delete them all click the link at the bottom of the e-mail “Delete All Spam”. This will delete all spam at the time of the report; it will NOT delete any new message received since the time of the report.

You will need to log into the web interface with you e-mail address and Novell password.

• Click on the message(s) that you would like to release(receive in your mailbox)
• Click on the “Release” button.
• To delete the remaining message(s) click on the message(s) and click the “Delete/Undelete” button.
• Click the “Purge Deleted” button.

Note: You can click on multiple messages by holding down the “Ctrl” key and clicking on the message(s).

Each user/e-mail address will receive an e-mail in there inbox daily from “Postmaster” with the subject “Quarantine Report”.

The quarantine report is generated daily at 4am. Any e-mail received after that time is scanned if it is NOT spam it is automatically released and delivered to your mailbox and if it is reported as possible spam it will remain in quarantine until you manually release it,  or you can wait until the next daily quarantine report.

Yes. Click on Settings, E-mail filtering

Choose Block Senders.

Click the “Add” button.

Type in the E-mail/Domain that you would like to block. Click the “Add” button.

Yes, by editing your block sender(s) list.

• Click “E-mail Filtering”
• Click “Blocked Senders”
• Click on the e-mail/domain you wish to remove. Click “Delete”
• You will be prompted to delete the e-mail/domain. Click the “Delete” button.

No. This feature is not available.

• *@lemoyne.edu
• *@rp5404.lemoyne.edu (e-mail coming from the Datatel Server)
• *@datatel.com

A forbidden attachment is an attachment(s) that the Le Moyne e-mail system has blocked due to the frequency of these attachments being used as a vehicle of malicious code. There has been no change to the attachments that are being blocked from the former anti-spam product

No, attachment blocking is maintained at the system level.

No, this has been set by the system administrator to provide the highest level of protection.

• Disabled: Does not block any attachments.
• Normal: A setting level that blocks most frequently used attachments used for malicious activity. Examples of these are *.BAT,*.COM,*.CMD,*.EXE,*.SCR.
• Strong: A setting that blocks attachments with an increased level of blocking and including the normal level of attachment blocking. This level of message blocking is the level that Le Moyne implemented with the previous anti-spam product.
• Extreme: The most severe level of attachment blocking.

• Disabled: Does not scan any e-mail for spam. Not recommended.
• Normal: Lowest setting criteria for identifying spam.
• Strong: A medium setting criteria for identifying spam. This is the level of anti-spam detection that Le Moyne implemented with previous anti-spam products.
• Extreme: The most severe setting available for identifying spam.

No, this has been set by the system administrator to provide the highest level of protection.

• Disabled: No anti-virus scanning takes place
• Normal: Scans all e-mail for virii.

A quarantine report is a periodic HTML e-mail report (currently sent daily) to GroupWise or NetMail users for whom it has quarantined messages. These reports list all messages held in an e-mail recipient's quarantine, the reason that each message is held, and the number of days until each message is purged. Additionally, the reports allow for one-click release or delete of quarantined messages without requiring the e-mail recipient to login to Guardian Web.

An e-mail quarantine is a “holding” place for an e-mail that has been identified as meeting one of the criteria for a message containing either spam, virus or blocked attachment.

Quarantining spam rather than tagging it will result in significantly fewer unwanted messages in your inbox. 

“Delete all spam” only deletes those messages identified as spam at the time of the quarantine report.

You can check for new/current message(s) by going to the GW Guardian web interface by clicking on http://gwgweb.lemoyne.edu/quarantine.

If you have multiple quarantine reports, you should use the most current report or go to the Guardian web interface to manage your e-mail.

Yes, beginning August 5, 2005, all GroupWise and NetMail, IMAP and POP3 users must use their full e-mail address as the user name for sending outbound email.

Previously, IMAP and POP3 users were only required to enter their userid. For example, a GroupWise user with the Pine mail client previously used the username of DOEJA and a password of PASSWORD. She now needs to use the username of DOEJA@lemoyne.edu with the same password. Similarly, a student using Outlook would now use USERNAME@stu.lemoyne.edu

Again, this change only applies to the Outbound Server (Outbound SMTP) settings!

Yes, beginning August 5, 2005, all GroupWise and NetMail, IMAP and POP3 users must use their full e-mail address as the user name for sending outbound email.

Previously, IMAP and POP3 users were only required to enter their userid.  For example, a GroupWise user with the Pine mail client previously used the username of DOEJA and a password of PASSWORD.  She now needs to use the username of DOEJA@lemoyne.edu with the same password.  Similarly, a student using Outlook would now use USERNAME@stu.lemoyne.edu

Again, this change only applies to the Outbound Server (Outbound SMTP) settings!

To Install Groupwise Messenger

• Install Groupwise Messenger from the Application Explorer icon on your desktop. (If you do not see the Application Explorer icon on your desktop, select Start/Programs/ZENworks 6.5 Desktop Management/Application Explorer.)
  • Double click on the Application Explorer icon. Double click on All.
  • Double click on the GW Messenger icon and the install will begin.
• Run GroupWise Messenger by double clicking on the icon on the desktop or by clicking on Start /Programs/GroupWise Messenger and then entering your username and password.

Adding Contacts to Groupwise Messenger

• Once GroupWise Messenger is installed, you may add contacts.
  • From the menu bar, select Actions/Add Contact.
  • If you know the username of the contact you are trying to set up, click the “Use this User ID” button and enter the user ID. Then click Next.
  • If you do not know the username, click the “Search for a user” button and enter their full or partial name. Then click Next. Messenger will search for any users matching your specifications and list them. Click on the correct one and select Add.

IM’ing Your Contacts
Once you have added contacts to your contact list, you can send instant messages (IM) to those contacts. The easiest way to send a message to a contact is to double click on that contact's entry in your contact list. In the message window that opens, start typing.

You may also want to have a group conversation. To do so:

• click on Actions/Send Message from the menu bar.
• a Send Instant Message window opens. Choose multiple contacts by holding the Ctrl key on your keyboard down while clicking on the contacts
• Then click OK.

Managing Your Contacts
In addition to adding, you can organize and remove contacts in your contact list. When you open GroupWise Messenger, your Contact List displays in the upper section of the window and an Actions menu in the bottom section. If you have many contacts, it may be helpful to organize them into folders. To do so:

• Click on Actions/Add Folder
• This creates a “New Folder” in your contact list. Give the new folder a name.
• T o move a user to a folder, click and drag the contact to the desired folder.
• To remove a contact, click once on the desired contact. Then, right click on the contact and choose Remove.

To Install Pidgin

• Install Pidgin 202 from the Application Explorer icon on your desktop. (If you do not see the Application Explorer icon on your desktop, select Start/Programs/ZENworks 6.5 Desktop Management/Application Explorer.)

• Double click on the Application Explorer icon. Double click on All.
• Double click on the Pidgin 202 and the install will begin.

• Run Pidgin by double clicking on the icon on the desktop or by clicking on Start /Programs/Pidgin

Adding an Account to Pidgin
Pidgin has the capability of monitoring instant messaging from multiple different IM Clients (i.e. Groupwise Messenger, AOL Instant Messenger, MSN Messenger, Yahoo Messenger, MySPaceIM, Googletalk, etc.). In order to add an account in Pidgin, you must have an active account with that service provider (ie. If you want to be able to message someone who has an AOL IM account, you MUST have an AOL IM account and set that up in Pidgin.)

• Begin by clicking on the “Accounts” menu and selecting “Manage”.
• In the resulting Dialog box, click “Add”
• In the Add Account dialog box, “Basic” tab, click on the dropdown box in the “Protocol” section and select the appropriate client that you have an account with.
• In the “Screenname” box, enter the screenname associated with the account from above.
• Enter a password for this account in the “Password” box.
• Enter the name that you want to appear on your Pidgin window in the “Local Alias” box.
• Note: several of the protocols available will have other options that are preconfigured. It is NOT recommended to change these settings
• Once the settings are complete, click “Save”.
• In the “Accounts” dialog box, make sure that the “Enabled” box is checked.

Adding Contacts to Pidgen
Once all of the accounts that you wish to monitor have been added to Pidgin, you may add individual contacts from any of the different service providers.

• From the menu bar, select “Buddies” and “Add Buddy”.
• Use the dropdown menu to select the appropriate service provider for the buddy that you are adding from the list of accounts that were added in the previous step
• Add the screen name of the buddy in the “Screen Name” box.
• In the “Alias” box, type the name that you wish to appear in your Buddy list in Pidgin.
• If you have set up groupings for your Buddies, you can use the “Groups” dropdown list and select the group that you want your new buddy to appear in. If you do not choose a group, or do not have any custom groups set up, your buddy will automatically be placed in the “Buddies” group.
• To remove a contact from your contact list, “right click” on the contact and select “Remove”. The contact will be removed from your list.

Setting up Groups in Pidgin
You can use groups in Pidgin to organize your buddies. There is no limit to the number of groups that you can create. To add a group in Pidgin:

• From the menu bar, select “Buddies” and “Add Group” (Note: Since the group is new and has no buddies in it, it will not appear in your list of groups). As soon as you add a buddy to the new group it will show in your contacts list.
• If you want empty groups to be visible, from the menu bar, select “Buddies” and “Show”. Each of the 5 selections in this menu will toggle the respective item on an off (i.e. If there is a checkbox next to empty groups, groups without any buddies in them WILL be visible
• You can move buddies from one group to another simply by clicking and holding on the buddy that you wish to move, dragging the buddy to the appropriate group and then releasing the click.

IM’ing Your Contacts
Once you have added contacts to your contact list, you can send instant messages (IM) to those contacts. The easiest way to send a message to a contact is to double click on that contact's entry in your contact list. In the message window that opens, start typing. You may have more than one conversation going on at the same time. Each new conversation will open up in a new “Tab” in the Conversation window.

HelpDesk IM
Beginning on 2/25/08 The Information Technology HelpDesk will begin monitoring Instant Messaging (IM) as an additional support tool during our normal hours of operation.

Which IM Clients will be monitored?

• For Faculty Staff and Administrators on campus: using the Groupwise Messenger client (and/or Pidgin) IM’ing “helpdesk” will put you in direct contact with a member of the HelpDesk team. See the FAQ on Groupwise Messenger or Pidgin for assistance in installing and using these clients.
• For Students and Employees (from Off-campus): Using AOL Instant Messenger, IM’ing “lemoynehd” will put you in direct contact with a member of the HelpDesk team.
• In the future we may begin monitoring additional IM clients such as Hotmail, MSN Messenger, ICQ, Yahoo Chat, Google Talk and others, depending on demand.

What are the hours of operation that IM will be monitored?
IM will be monitored during normal hours of operation for the HelpDesk:

You can reset your password using the GroupWise WebAccess interface.

• Click on the Options (middle) button on the top of the GroupWise WebAccess screen
• Enter your old password (the one provided)
• Enter your new password twice
• Click Save

Please note that you will need to use this new password when you next log into Novell, Groupwise, Echo, or WebAdvisor. You cannot change your password using NetMail. Please use the Password Management utility on Echo instead.

No, you cannot reset your password using NetMail.  If you want to change your password, please use the Echo Password Management utility.

Alumni trying to reset their password for the Online Community can follow the "Forgot Password?" link on the community site to obtain a new password. 

If you have forgotten your password to access the Le Moyne College Alumni Online Community, just click on the "Forgot Password?" link on the login page and follow the instructions. 

Effective immediately, Le Moyne is introducing several new password management features to the Echo portal:

• Password Reset
• Password Expiration Notification
• Grace Login Notification

The password reset feature replaces IUadmin but will similarly allow a student, faculty, or staff member to change their own "OneID" password rather than relying upon a call to the helpdesk. (Current OneID enabled systems include Novell, Echo, GroupWise, WebAdvisor, and AccessLMC.) The reset features relies upon your establishing two question/response combinations that will be used to identify you should you request to reset your password. You will be required to set these question/response combinations the next time that you attempt to access Echo.

The password expiration notification is a simple warning that your password is about to expire and that you should change it. If your password is set to expire within 15 days, upon login, Echo will direct you to the password change screen and notify you that your password is about to expire.

The grace login notification is a warning that your password has expired, that you are using a "grace login," and that you need to immediately change your password. If your password has expired and you are using a grace login, Echo will direct you to the password change screen, notify you that your password has already expired, and notify you that you should change your password immediately.

You will need to take the following steps to set up this feature on Echo: http://www.lemoyne.edu/information_technology/content/faq_add.asp

1. Log into Echo
2. Click on the Password Management link under "Campus Tools"
3. Click on "Reset Your Own Password"
4. Type in your username (without the context)
5. Click "Next"
6. Click on your full username
7. Click "Setup"
8. Enter your current password
9. Enter 2 questions and answers that will identify you in the future
10. Click "Save"

Once this is complete, when you need to reset your password:

1. Log into Echo and select "Password Management"
2. Enter your username
3. Click "Next"
4. Click on your full username
5. Answer the first question, click "Next"
6. Answer the second question, click "Next"
7. Enter your new password, click "Submit"

At this point you will see a message that says "Password Reset Successful" The password will apply to Novell, GroupWise Email, and Echo.

In an ongoing effort to move to a single password environment, your WebAdvisor password is now the same as your Novell password. 

Starting on August 30, 2004, there will be a charge for printing at Le Moyne College. In most cases, printing will cost three cents per page. You will receive 450 free pages per semester.

Go right ahead and print your materials. You will be billed for any printing over the free allotment. The bill will be part of the college’s normal billing process. In the future, we hope to be able to offer additional payment options.  Print Conservation printing fee is $0.03 per page. This charge is consistent with all printing on campus.
If you are taking a class that requires heavy printing, your professor may submit a request for additional pages to be added to your allotment.

You can check how many pages you have printed through the Print Conservation report on Echo, generated specifically for your printing use. Just log into Echo, then visit My Information > Printer Usage.

You can dispute any print charges to your account by on the "Printer Usage" page on Echo. Any disputes will be reviewed on a case-by-case basis. Approved disputes will result in a credit being issued to your print allocation.

Print Conservation printing fee is $0.03 per page. This charge is consistent with all printing on campus.

For those classes where a larger than "normal" printing requirement is anticipated, faculty can request an additional print credit on a class by class basis. This same practice will also hold for those students with special academic needs.

For faculty and staff who have work study students or interns working for them, individual print extensions can be granted by contacting Bill Thieke (thiekews@lemoyne.edu, X4599) and provide the student’s name, email address and the amount of printing credit requested.

NO. Expenses for printing far exceed our budget. The only goal of the new Print Conservation system is to bring the College's printing back in balance.

Yes - you will be charged for all printing. Preview your work by using Print Preview before sending your work to the printer. This will help you check your work and make sure there are no problems. You can appeal a charge and request a credit through the Echo Printer Usage detail screen.

Notify the Information Technology Help Desk. If the pages didn’t print or you experienced a technical problem, let us know and we'll look into your concern and get in touch with you.

Print jobs can be appealed by signing into Echo, going to the "My Information" menu, then clicking on the "Print Usage" link and finally clicking on the job number in the far left column. There is an on-line appeal form at the bottom of the screen.

Printing is automatically calculated based on your network login. Do not let others use your computer after you have logged in. Always log-off when you are finished with your work.

You have the option to email any information to yourself. You can also save information onto your home directory (H:/ drive)

If printing an article from a database, you usually get more text per page when printing a page in PDF format over HTML. You will usually have LESS pages to print with PDF.

Basically, it depends. It may be worthwhile for some students to purchase their own printers. (A $100 inkjet printer produces pages at about $0.07 per page).

We currently do not offer duplex printing, but we are considering it for the future.

We have been reluctant to add duplex printing at Le Moyne College for a few reasons. First, the additional duplex unit on a printer introduces a fairly complex new paper path which has potential for jams and other mechanical failure. This could result in extra downtime and inconvenience to our users, and repair hassles for our staff. On the cost issue, the savings on paper would be offset somewhat by the increase in maintenance cost. Also, the cost of the toner on the page greatly exceeds the cost of the paper itself (for example, on our previous generation of printers, the toner cost was more than twice the paper cost per printed sheet). So, duplex printing would reduce wasted paper and save trees, but only slightly reduce the cost of the printed document.

McAfee anti-virus software is available to Le Moyne College residential students and can be downloaded for free by logging into Echo and following the link on the "My Information" menu. Non-residential students, as well as faculty and staff looking for protection for their home computers, should select the "Virus Protection" link from the Echo Toolbox and follow the download instructions.

You can also find information on firewall utilities, as well as spyware and adware programs on the Virus Protection site.

Information Technology provides current virus warnings and advisories updated in real-time by Symantec in the IT home page

1. Click on the McAfeeVirusScan link from the Virus Protection page on Echo
2. The following message box will open. Click “Open”
3. You will see the following message box appear. This message box indicates that the files are being downloaded to your system in anticipation of the installation of the McAfee Virus Scan software.
4. Next the WinZip Self-Extractor message box will appear:
5. The following message box will appear indicating that McAfee VirusScan software has been successfully installed to your computer.
6. You should now see the following icon in your system icon tray..

Students, faculty and administrators have space on web.lemoyne.edu for their personal web pages on their home (or H:) drive.  Look for the folder named www - it is configured to map directly to the webserver.

Your page can be accessed through http://web.lemoyne.edu/~novellid

Firefox has a feature that imports your existing settings from Internet Explorer. It is available through 'File' > 'Import', and will attempt to import your IE Favorites, cookies, stored passwords, and a variety of other data. This saves you time customizing Firefox to fit your needs.

1. After opening Mozilla Firefox, Click “Tools”, “Options”.

2. Click on the “Downloads” icon. Click on the drop down arrow and choose “Other”. At this point you can “browse” to another location to save downloads. By setting a default folder to save all downloads it will be easier to find downloaded items

Some of the features you will notice in Firefox include:

• Tabbed Browsing: Instead of opening a separate browser window for each site you want to visit, you can open multiple sites within the same window and tab between them. You can also set a group of tabs as your home page. For more information see Tabbed Browsing.
• Pop-up Window Controls: Lets you allow or suppress both popup and popunder windows.
• Cookie Manager: Lets you change what Firefox will do when accepting cookies.
• Download Manager: Organizes your downloads by storing them in a single window to minimize clutter. You have full access to download statistics without using unnecessary multiple windows for each download.
• Image Manager: Enables you to disable images from certain web sites or disable them altogether. This is useful if you wish to decrease the amount of time it takes for web sites to load.

GroupWise Signatures (name, title, contact info) do not appear when you send email from your BB. A new/additional signature will need to be added to your profile on the BES server. You can provide IT with the information that you would like to appear and it will be appended to your profile.

Below is a summary of how certain items in GroupWise will map/transfer over to your device: Inbox Messages ……………….. Mailbox Sent Messages ……………….. Mailbox (this can be removed) Phone Messages ……………….. Mailbox Reminder Notes ……………….. Calendar (All-day Event) Posted Tasks ……………….. Tasks Posted Messages ………………..Memo