Current Openings from the Office of Career Services are listed below

Back Posted: 2/28/2012
Time Warner Cable/ Security Sales/ Syracuse, NY

POSITION TITLE: Rep, Security Sales

Job Requisition Number: 133977BR

Application WebSite: http://jobs.timewarnercable.com/job/Utica-Rep%2C-Security-Sales-Job-NY-13501/1743221/?


Details: Posting Job Title: Rep, Security Sales

Requisition #: 133977BR

Posting Location: United States - New York - Syracuse

Area of Interest: Sales

Position Type: Full Time

Posting Job Description:

Position Summary:

Sell residential and commercial security systems and generate new and upgraded sales door-to-door of cable and related services to potential and existing subscribers.

Essential Job Duties:

• Canvasses assigned territory for new customers and make sales calls in person to existing and potential customers throughout the Division.

• Ability to properly answer general information inquiries for customers related to pricing, programming, billing and installation.

• Completes customer sales orders and collect monies, if necessary. Provides customer follow-up calls as needed.

• Retrieves any miscellaneous company equipment while in the field.

• Works various and periodic shifts on a rotating basis at retail locations, including evenings and weekends. Must be able to report to the work office location on a daily basis.

• Attends all sales and product knowledge meetings including sales training classes.

• Submits all daily tracking reports per the department guidelines.

• Achieves all established goals set by management on a consistent basis including contacting the required number of issued leads.

• Provides accurate, precise and prompt sales and commission reports to Direct Sales Supervisor and/or team Lead.

• Maintains current company materials of all prices, programming and channel line-ups, etc.

• Assists and participates in other projects as required including NY State Fair, retail sites and trade shows.

• Follows all guidelines established by the Marketing/Sales Department.

• Maintains a positive company image and provides excellent customer service.

• Provides and maintains a valid NYS driver’s license, safe driving record, and own vehicle including proof of vehicle liability insurance coverage as required by the Company (Including NYS required coverage).

• Performs other duties as assigned.


Job Requirements:

* Required to be fingerprinted, registered and meet the security clearances with NYS Division of Criminal Justices Services per Article 6-D General Business Law

• Demonstrates effective sales, listening and time management skills.

• Excellent presentation and communication skills.

• Possesses the ability to travel door-to-door.

• Requires a valid NYS driver’s license and safe driving record.

• Ability to work rotating shifts at retail kiosk locations, including evenings and weekends.

• Ability to work flexible shifts and schedules.

• Ability to work independently.

• Possesses general knowledge of service area and map reading skills.

• Ability to continuously learn and retain knowledge of new services and promotions being offered by the company.

• Possess ability to learn and execute marketing/selling techniques.

• Requires strong interpersonal skills including excellent listening and people skills.

• Understands and adheres to all Company and department policies and procedures.

• Ability to add, subtract, multiply, and divide using whole numbers and decimals. Basic knowledge of mathematics.


• High school diploma or general education degree (GED) or equivalent combination of education and experience


• Sales experience desired.

• Basic knowledge of cable billing system preferred.

Customer Communication:

• Interacts extensively with external customers over the phone and in person.

• Regularly interacts with Division employees and occasionally with employees of other cable divisions and internal departments.

Job No. 1862