What about my Personal Address Book in GroupWise?
Updated: 10/4/2007
What if I want to delete/remove my phone call log?
Updated: 10/4/2007
“What Can I Expect With My New BlackBerry”
Updated: 10/4/2007
What can I expect in the way of messages from my GroupWise mail database on my device?
Updated: 10/4/2007
Will I have the entire Le Moyne College (GroupWise) address book on my device?
Updated: 10/4/2007
Can I proxy or have more than one email account on my device?
Updated: 10/4/2007
Can I have access to Shared Folders?
Updated: 10/4/2007
Will I have complete folder history on my device?
Updated: 10/4/2007
What if I have “rules” setup in my GW client to move messages to folders?
Updated: 10/4/2007
Can I use GroupWise Instant Messenger on my device?
Updated: 10/4/2007
How do I prevent phone call logs from appearing in my messages?
Updated: 10/4/2007
Supported Blackberry User Guides
Updated: 10/4/2007


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Email Configuration

How Do I Configure the Outlook Express Client to Authenticate to GroupWise?
Updated: 10/12/2006
How Do I Configure the Eudora Client to Authenticate to GroupWise?
Updated: 11/10/2004
How Do I Configure the Netscape Mail Client to Authenticate to GroupWise?
Updated: 11/10/2004


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General Tips

Where is the Help Desk located?
Updated: 5/16/2007
How Can I Set Up PatchLink?
Updated: 5/16/2007
Can I Get Software for My Home Computer to Work at Home?
Updated: 5/16/2007
How can I get my printing job to Kinko's?
Updated: 5/16/2007
How Do I Find My MAC Address?
Updated: 7/28/2006
What Is a Phishing Scam?
Updated: 7/28/2006
How Can I Check How Much H:/ Drive Space I Have Left?
Updated: 2/8/2006
How Can I Connect to the Resnet Cable TV System?
Updated: 8/2/2005
How Can I Connect My VCR or Game Device?
Updated: 8/2/2005
Can We Connect Multiple TV's in Our Room?
Updated: 8/2/2005
What Cable Channels Can Students Receive?
Updated: 8/2/2005
What Do I Need to Bring for Cable Service?
Updated: 8/2/2005
Does the College Provide Help on What Computer to Purchase?
Updated: 11/10/2004
Should I Save My Work On My Computer's Hard Drive?
Updated: 11/9/2004


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GroupWise

How do I Restore Messages to My Mailbox/Inbox?
Updated: 10/21/2005
How do I Restore my Appointments from Backup
Updated: 10/20/2005
How Do I Set Up a Vacation Rule?
Updated: 9/26/2005
How Can I Change the Default Text Size for New Items (email, appointments, etc.)
Updated: 9/26/2005
How Do I Change the Address Book Groupwise Uses to Complete Names?
Updated: 9/26/2005
How do I Create a Rule to Move E-mail to a Specific Folder?
Updated: 9/15/2005
Have you ever needed to delay delivery of an e-mail message?
Updated: 1/24/2005
What can I do with items in the Sent Items folder? Tracking Items You Sent
Updated: 12/8/2004
How Can I Create a Group in the Address Book?
Updated: 12/8/2004
How Do I Edit a Group I Created?
Updated: 12/8/2004
What can I do with items in the Sent Items folder? Resending Items
Updated: 12/8/2004
What is the Sent Items folder?
Updated: 12/8/2004
How Do I Create a Signature for My Messages?
Updated: 12/6/2004
How Can I Change the Default Mail View?
Updated: 11/16/2004
How Can I Clean Out My Junk Mail Folder?
Updated: 11/16/2004
How Can I Setup Auto-Archiving?
Updated: 11/16/2004
How Do I Get To Mail That's Been Archived?
Updated: 11/8/2004
Where Did My Email Go? What is Email Archiving?
Updated: 11/8/2004
How Do I Manually Archive an Item?
Updated: 11/8/2004
Is There a Way to Confirm Delivery of Internet E-mail?
Updated: 11/8/2004
Can I Access My Mail Via the Web?
Updated: 11/8/2004
Can I Delete Sent Items?
Updated: 11/5/2004


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GWguardian

How is GWguardian a "more effective" tool to manage spam?
Updated: 8/10/2005
What if I do nothing with the quarantined message(s)?
Updated: 8/10/2005
How do I manage my quarantined message(s)?
Updated: 8/10/2005
How do I manage the quarantine messages from the Quarantine Report e-mail?
Updated: 8/10/2005
How do I use the GWguardian web interface to manage e-mail message(s)?
Updated: 8/10/2005
What if I manage other e-mail accounts?
Updated: 8/10/2005
What happens to my e-mail received after I receive the quarantine report?
Updated: 8/10/2005
Can I block an e-mail address/domain?
Updated: 8/10/2005
Can I remove items from my block list?
Updated: 8/10/2005
Can I import my current GroupWise Blocked/Junk/Allowed list(s) into GWguardian?
Updated: 8/10/2005
Who is currently in my trusted senders list?
Updated: 8/10/2005
What is a forbidden attachment?
Updated: 8/10/2005
Can I change forbidden attachments?
Updated: 8/10/2005
Can I change anti-spam settings?
Updated: 8/10/2005
What does the attachment blocking levels mean?
Updated: 8/10/2005
What do the anti-spam levels mean?
Updated: 8/10/2005
Can I change my anti-virus settings?
Updated: 8/10/2005
What do each of the anti-virus levels mean?
Updated: 8/10/2005
What is a Quarantine Report?
Updated: 8/10/2005
What is e-mail quarantine?
Updated: 8/10/2005
Why do we now quarantine rather than tag e-mail?
Updated: 8/10/2005
What does “delete all spam” really mean?
Updated: 8/10/2005
What do I do if I am expecting a message that could possibly get marked as spam?
Updated: 8/10/2005
What do I do if I have multiple quarantine reports?
Updated: 8/10/2005
Will any configuration changes be required for third-party mail clients?
Updated: 8/10/2005


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Instant Messaging

How do I Install and use Groupwise Messenger for Instant Messenging
Updated: 2/22/2008
How do I install and use Pidgin for Instant Messaging?
Updated: 2/22/2008
How do I contact the HelpDesk via Instant Messenger (IM)?
Updated: 2/22/2008


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Netmail

What is NetMail?
Updated: 5/16/2007
How do I Access NetMail?
Updated: 5/16/2007
Can I See My Sent Items?
Updated: 11/15/2004
How Do I Move Messages to my Junk Mail Folder?
Updated: 11/15/2004
What E-Mail Standards Does NetMail Support?
Updated: 11/8/2004
What if I'm Both an Employee and a Student?
Updated: 11/8/2004
Can I Confirm Receipt of Mail Sent to Groupwise?
Updated: 11/8/2004
Who Can Use NetMail?
Updated: 11/8/2004


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Password

Why did I get a notice my password is expiring?
Updated: 7/28/2006
Can I Reset/Change My Own Password?
Updated: 7/28/2006
Can I Reset My Password Using GroupWise WebAccess?
Updated: 1/27/2005
Can I Reset My Password Using NetMail?
Updated: 1/27/2005
How Do I Change My Password for the Alumni Online Community
Updated: 1/27/2005
What Is Wrong with My Old WebAdvisor Password?
Updated: 11/12/2004


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Printing

What if I Need to Print More Than 450 pages?
Updated: 5/16/2007
Can I Appeal Print Charges?
Updated: 5/16/2007
How Many Complimentary Prints Do I Receive Each Semester?
Updated: 11/9/2004
How Do I Know How Many Pages I Have Printed Each Semester?
Updated: 11/9/2004


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Telecommunications

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Virus

How Do I Install McAfee Virus Scan
Updated: 12/8/2004
How Do I Configure ZoneAlarm?
Updated: 12/8/2004
Where Can I Get Anti-Virus Software?
Updated: 11/10/2004
Where Can I Find Current Virus Warnings?
Updated: 11/10/2004


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Web

How can I change the default “Save” directory in Firefox?
Updated: 2/21/2005
What Features Can I Expect from Firefox?
Updated: 2/10/2005
How Do I Import My Favorites from Internet Explorer to Firefox?
Updated: 2/10/2005
Terminology Differences Between Firefox and Internet Explorer
Updated: 2/10/2005
Do I have personal web space?
Updated: 6/28/2004
What is the address of my web page?
Updated: 6/25/2004


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