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All student rooms within the residence halls are equipped with one college owned telephone. This telephone is the property of the college and shall not be removed or replaced with any other personally owned telephone device. The room telephones are capable of making and receiving outside calls. Local calling within the Syracuse regional calling area is permitted without charge to the students. Long Distance calling is permitted with the use of a toll free long distance service or calling card. Upon checking into your room, the Housing Office with inform students of their room telephone number. A simplified voice mail box is also provided with each room telephone. The telephones will have a message waiting lamp to alert students of messages which have been left. Students are expected to be considerate with the use of the telephone and voice mail box among other room mates who share the room.
Any student having trouble with their telephone or telephone service may call the Technology Help Desk. Any damage to the telephone should be immediately reported to the Housing Office. Intentional damage, defacement, or unreported damage to the telephone will result in damage assessment fees being applied against students occupying the rooms. Penalties will also be assessed against students who replace or substitute the college own telephone with another personally owned telephone device. For further detail, please review the Telephone Policy outlined within the Student Handbook.
Students are responsible for any and all calls made from their extension and are cautioned to safeguard the use of their phone. The college does not permit collect, third party, or billed back service calls to student extension and will impose a collection fee ($10.00 per call) if such calls are accepted.
Students are advised to inform parents, friends, and relatives of their telephone numbers so they may direct dial their telephone number. To protect the privacy and for the security of campus residents, anyone contacting the campus operator seeking student telephone numbers or connection to student extensions, will be politely refused.
Students on campus are encouraged to bring and use personal cellular telephones to keep in contact with family and friends. Cellular telephones are very popular on all college campuses and have become a very affordable communications device to keep in immediate contact with parents, friends, and relatives. Students attending classes are cautioned that cellular telephones can be very disruptive and are normally restricted in the classroom environment.
Students who bring and use cellular telephones to the college are required to provide their cellular telephone imformation to the College. This can done by entering the information in ECHO (www.echo.lemoyne.edu) under the title Directory located on the menu bar at the top of the page. When entering cellular telephone information, Students have the option of having the information published or non published when viewed in the ECHO directory. The college respects the privacy of this information and shall limit any calls to Student cellular telephone to Administrative or Academic business and emergency notifications.
Students who prefer to make direct dial long distance calls from their telephone number will need to sign up for MobileSphere UTALK pre-paid calling plan. The college has partnered with MobileSphere to provide this long distance service to the students who reside on campus. There rates for domestic and international calling are very competitive with other pre-paid cards. Student who use cellular telephones will find that MobileSphere's CellularLD � service provides considerable savings in making directory assistance and international calls. There rates for these type of calls fall below cellular carrier rates. To activate this long distance service, students will need to create an account with MobileSphere. A local access telephone number, PIN, dialing instructions will be provided to the student via email. Students are reminded when calling the local access number from their campus rooms, they need to first dial "2" for outside access.
Student may also elect to use other carrier pre-paid calling cards. Instructions for there use are normally on the back of the card. The usually allow local or toll free access to their network.
Le Moyne College operates and maintains its own cable TV system on campus. Basic cable TV is provided to each resident room for the student's enjoyment and entertainment. The channel lineup includes two of Le Moyne's own cable channels which broadcasts campus events, schedules and information. Newly released movies are also broadcasted over these channels. Additional cable TV services, such as digital cable, premium channels, and pay per view channels are available through Time Warner Cable at promotional rates to Le Moyne College residents. Time Warner may be contacted at 315-634-6000, after you arrive on campus, or via Time Warner web site.
A cable ready TV with remote, set up instructions and a long (12 -15 ft.) coax cable to connect between the jack and the TV set. A long cable is essential to allow freedom to move the TV set throughout the room. The coax cable must of good quality (shielded if possible), free of defects, with good end connectors. Poor quality cables (even when purchased new) have been attributed to poor picture quality and distortion. Cable ready TV instructions are important since you may need to re-program the TV through the menu setup. Previous setup features may have been lost when the TV was unplugged from its original power source. Students may also prefer to bring VCR's, DVD's, and/or game stations to add to their TV. Again, good quality coax or patch cords are essential along with setup documentation. It is not recommended that all these devices be connected at once, since they may cause signal loss which could lead to poor picture quality. Please note, the Telecommunications Office strives to provide quality cable TV service to the jack located in the room. Responsibility for proper connection of cables, TV's, VCR's, DVD's and game stations, including the programming of these devices to insure adequate picture quality is relied upon by the students. Lastly, it is strongly encouraged for any electrical device (TV devices, stereos, computers, etc.) that the student provides and utilizes a power strip with a well rated surge protector.
If you should run into any trouble or need further instructions about your telephone connection, network connection, voice mail, or cable TV, the college has a Technology Help Desk to assist you. All technology trouble related issues should be directed to the Technology Help Desk at Ext. 4579. The Help Desk is staffed with skilled students and administrative personnel to assist resident students in resolving connection problems or other troubles they may be experiencing. Technology Consultants are also available and consistently wander around the residence halls on move in day to assist Students with their technology needs. Please feel free to contact the Help Desk or the Telecommunications Office should you have any questions or concerns about any telecommunications needs you have.