Phinfo Proxy Access

The Family Educational Rights and Privacy Act of 1974 (FERPA) is a Federal law that protects the privacy of student educational records within colleges and universities. Educational records protected under this law cannot be released without written consent by the student. Le Moyne College recognizes the increasing interest from students to share their educational records with their parent(s)/guardian(s) and, as such, developed Phinfo Proxy Access to foster this relationship. Although we strongly encourage parent/guardian involvement in our students’ education and experience at Le Moyne, we must also protect their rights under FERPA.

Phinfo Proxy Access is an online tool for students through Phinfo that is used to control and release access to their educational records. There are five levels of access a student can grant to a parent/guardian:

  • Academics: Grades
  • General: General Information and Notifications 
  • Student Finance (Bursar): Account Activity, Account Summary, Make a Payment 
  • Financial Aid: Offer Letter, Financial Aid Home, My Awards, FA Outside Awards, FA Required Documents, College Financing Plan 
  • Tax Information: PDF Tax Statements, Electronic Consent History 
Students have the option to grant and rescind access at any time. 




REQUEST NEW ACCESS & GRANTING RIGHTS

Login Instructions
1. Login to phinfo.lemoyne.edu
2. Click on the username and go to “View/Add Proxy”

Actions
1. View Active Proxies
Any individual listed on the student’s screen has some level of access to the student’s
academic records.
If a student removes all access from someone, they will be removed from the main
screen.
2. Edit Proxy
The student may click on the pencil icon to make changes to a Proxy’s access level (see
below).

3. Add Proxy or Reinstate Access
Use the drop-down menu to:
» ADD PROXY: The student must complete the required fields at minimum:
- First Name, Last Name, Email, Birth Date, and Relationship
- Access (choose from Complete Access or Select Access from menu list)
» Reinstate Access to a Proxy who the student previously rescinded access from.
» !! Students must check the authorization box for the Disclosure Agreement in
order to submit changes !!

Forgot Username/Password?
All Proxy users can recover their username or password with the prompts below the login area.
» Username recovery will ask for the user’s First Name, Last Name, and Email Address. If all fields match the records we have on file, the username will be sent to the user’s email address.
» Password recovery will ask for the user’s Username and Email address. If both fields match the records we have on file, a temporary password will be sent to the user’s email address.

When to Contact the Registrar’s Office
Questions about the FERPA policy.
If changes need to be made to the Proxy’s demographic information (i.e. Name,
email address, etc.)
» The student should send an email request from their Le Moyne College Email Address to registrar@lemoyne.edu with the Proxy changes that need to be made.
Questions can be sent to registrar@lemoyne.edu.

When to Contact the Service Desk
Issues with the system: difficulty logging in, password/username recovery, general IT issues, etc.  
Questions can be sent to servicedesk@lemoyne.edu. 

INFORMATION FOR PARENTS/GUARDIANS
  • Level of Access: If you have any questions regarding the level of access you have received to your student's records, please discuss this with your student. 
  • Notifications: You will receive notifications when your access is granted or rescinded by your student. Please make sure that your student has your correct email address on file. 
  • Grade Reports (midterm and final) will no longer be sent by the Registrar's Office to parent/guardians. This information is available to authorized parents/guardians through Proxy Access.
  • Student Account information can be maintained through Phinfo Proxy Access if your student grants you access to their Financial Records. This will allow you to view his/her bill, payment history, and make payments to his/her account.