Counseling Services at Le Moyne College

MY SSP NOW AVAILABLE! DOWNLOAD THE APP TODAY!

We are now offering both in-person and Zoom appointments. To schedule an appointment, please call the office at 315-445-4195 or email us at counselingservices@lemoyne.edu.

Welcome to Counseling Services at the Wellness Center. Our mental health services, which includes our on-campus center and our new telehealth program, My SSP, offers the opportunity for every student to receive mental health support, if needed, while they are at Le Moyne College. Counseling Services provides short-term, solution-focused mental health counseling utilizing a stepped-care approach. We are also integrated with Health Services in order to promote wellness of the entire mind-body-spirit, which aligns with the Jesuit value of Cura Personalis or "Care of the Whole Person". Through this approach students are provided with the most effective, least-intensive type of treatment needed to address the concerns they are experiencing in order to thrive physically, mentally, and academically while here at Le Moyne.

Coping with COVID-19 update

Le Moyne Counseling Services is aware that all members of our campus community are currently being impacted by general distress related to coronavirus (COVID-19). Although the situation remains fluid and changing, our plan is to respond to whatever changes occur.

The current protocol for in-person sessions at the Counseling Center are as follows:

If you schedule an in-person appointment and are experiencing ANY cold or allergy like symptoms, you will need to reschedule your appointment to a Zoom format: any symptoms should be reported to the COVID team.

Please ring the Counseling Office bell to announce your arrival. Only the scheduled student will be permitted to enter at the time of the appointment. We will not be able to accommodate early arrivals.
Masks are required, two masks are preferred per CDC recommendation and if necessary, a second mask will be provided upon request. We may ask that you wear a clear mask at some point during your visit.
Counseling sessions will be limited to 45 minutes to allow ample time for cleaning and airing out of office space, and to allow for safely distanced arrival/departure of each appointment.
If you test positive within 72 hours following your appointment in the Counseling Center, you will need to report any in-person interactions with a case investigator and to the Counseling Center Office.

OFF CAMPUS RESOURCES

Psychiatric Emergency Rooms

Provides evaluation and treatment for individuals of all ages who are suffering from an acute mental health crisis:

Upstate Hospital

750 East Adams St.

Syracuse, NY 13210

(315) 464-5611

CPEP at St. Joe’s Hospital

310 Prospect Ave

Syracuse, NY 13203

(315) 448-6555

24/7 Mental Health Intake-In Person or Telehealth

My SSP

On-line/phone/telehealth app through Le Moyne College Download the app using the QR code below

Or call (866) 743-7732

Liberty Resources Behavioral Health Crisis Services

CRISIS ASSESSMENT & TRIAGE

Mobile Crisis Unit

Cayuga | Cortland | Madison | Onondaga | Oswego

Available 24/7 to assist children & adults experiencing a mental health or substance use crisis.

315-251-0800

Helio Healthcare

Outpatient Mental Health Services

Meadows Integrated Outpatient Clinic

329 North Salina Street

Syracuse, NY 13202

Telephone: 315-471-1564

24/7 Crisis Support

Contact Community Services

24-hour telephone counseling, suicide prevention, crisis counseling, information and referrals.

315-251-0600

The National Graduate Student Crisis Line

Free, confidential hotline to assist graduate students who are feeling overwhelmed by stress or other concerns. Call 1-800-472-3457 to reach a trained counselor 24 hours a day.

National Suicide Prevention Lifeline

1-800-273-TALK (8255)

Trevor Lifeline

1.866.488.7386

The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) young people ages 13-24.

Domestic Violence and Sexual Assault

Vera House

315-468-3260

A trained advocate is always available to listen, and offer information, referrals and/or promptly schedule a crisis appointment with one of thier therapists.

National Domestic Violence Hotline

Phone: 1.800.799.SAFE (7233)

TTY 1.800.787.3224

Chat: Text "START" to 88788

Non Emergency Health and Human Services Referral Line:

211 CNY Phone : Dial 211

Provides information on a number of social services including mental health, housing, food.

Urgent Cares and Hospitals

Wellnow Urgent Care - Fayetteville, NY

Open 8am -8pm

6870 East Genesee Street

Fayetteville, NY 13066

315-350-3305

From LeMoyne, head east on Erie Blvd, pass Shoppingtown Mall. Turn left on East Genesee Street, pass Wegman's on the left. Wellnow will be on your right in Peter Harris Plaza.

Wellnow Urgent Care - Dewitt, NY

Open 8am - 8pm

6227 Thompson Road

Dewitt, NY 13206

315-937-2007

From LeMoyne, Springfield Road to Thompson Road, Left on Thompson road and continue down Thompson for 1.6 miles (past Byrne Dairy) Wellnow will be on the left.

North Medical Urgent Care

Open 7am-11pm

5100 West Taft Road

Liverpool, NY

315-452-2333

690 West to 81 North, get off at 7th North Street exit. Keep bearing right onto Buckley Road. Go straight out Buckley Road. Through 2 traffic lights. Just before 3rd light. Medical building on the left corner of Taft Road.

Crouse Hospital: Emergency Room - Open 24hrs

736 Irving Avenue Syracuse, NY 13210

315-470-7111

Head southeast towards Salt Springs Road. Turn right onto Salt Springs Rd. Slight right onto E. Genesee Str. Turn left onto Irving Avenue. Destination will be on the right.

St. Joseph's Emergency Department - Open 24hrs

301 Prospect Avenue

Syracuse, NY 13203

315-703-2138

Head east on Springfield Rd to Thompson Rd. Turn Left on Thompson Rd. From Thompson, enter !-690 West to Exit 13. From exit 13 turn right onto N Townsend Str. Take N Townsend to Prospect Ave. Emergency entrance will be on the left.

Upstate Medical Center Emergency Room - Open 24hrs

750 E Adams St Syracuse, NY 13210

315-464-5611

Head south east toward Salt Springs Rd. Take E Genesee Street to University Ave. Continue on University Avenue to the emergency room.

ACR Health

Free and confidential testing (STD, HIV)

627 West Genesee Street

Syracuse, NY 13204

315-475-2430 / https://www.acrhealth.org

Find a Therapist or Psychologist in the community.

Podcasts:

How to talk to your Latinx parents about mental health

One-on-One Meetings

Probably the most frequently used service of the center is individual meetings with the counselors. Students come in for a variety of reasons to confidentially talk with a trained professional. We offer a number of types of interviews for one-on-one personal exploration or individual counseling.

Discussion and Support Groups

Consultation

The staff of the Wellness Center for Health and Counseling is available to consult with students, faculty, staff, or parents to share any student concern. Within the consultation relationship, the consultee and the Center staff member work together to understand the issue(s) or problem(s) and to collaboratively work toward a solution. The center staff consult with members of the campus community about a wide array of issues including:

dealing with difficult people such as roommates, classmates, coworkers, and supervisors;
managing crisis situations in the classroom or residence hall;
locating campus and community services;
helping emotionally disturbed or addicted friends or family members.

Services for All Students

Individual Sessions

Our most commonly used services are individual sessions for students. Sessions are completely free of charge and confidential. Students come to us with a wide variety of concerns, including anxiety, homesickness, depression, substance abuse, relationship problems, or difficulty with stress. Our highly trained and experienced staff is ready to help. If any of these or other issues have become concerns for you, give us a call to set up an appointment with one of our counselors.

Discussion and Support Groups

Groups in our Center involve a small number of students coming together. Students can come to talk, or just listen. Students in a group generally feel that they themselves benefit by being of help to others who are dealing with similar issues, and they feel comforted by knowing that others are dealing with issues similar to their own. If you are interested in a group, call us to find out what groups are currently running and when they meet, contact us for our calendar of events

Consultation for Students

Are you concerned about a friend? Do you want to refer someone to counseling and don't know how? We are here to help students connect other students with resources that may help. Our staff can advise you on how to handle situations with a friend, roommate, or partner and give you tips and guidance on how to refer someone to counseling.

Services for Faculty & Staff

Consultation

Often times, faculty and staff are the first to notice that a student is in need of support. If there is a student that you are concerned about - maybe he or she doesn't seem themself, maybe they have had a sudden decline in their grades - we can help connect that student with the help he or she may need to thrive at Le Moyne College.

If you need some help getting the student in to see us, please call and one of our counselors will be happy to advise you.

Please refer to our Wellness Handbooks for some helpful information:

Outreach

Counseling center staff is available to come to your classroom to speak about any and all topics related to counseling or mental health. Although we are frequently utilized by Core classes, our services are available to the entire campus community. Some past topics we have presented on include: introduction to the counseling center, stress management, and helping other students in distress. Please call if you would like to arrange a presentation.

Parent and Family Services

Parent Consultation

If you have concerns about your son or daughter's overall happiness and well-being at Le Moyne, please contact us. Often, we can assist you in connecting the student with supports he or she may need in order to excel at Le Moyne. Consultations are not legally confidential because the legal privilege extends only to clients; however, we use our discretion regarding what information we share and we do our best to discuss confidentiality with faculty, staff, and students when they consult with us.

Frequently Asked Questions

Why would someone want to go to counseling? Learn more

Students come to us with all kinds of concerns. Some might be having a conflict with a friend, roommate, or partner. Others may be struggling with the adjustment to college. Others still may be feeling down or anxious or having some other kind of distressing feeling. Some students may have been in counseling in the past and are looking to continue that work. Some other common concerns that bring people to counseling are:

Making friends and establishing a social life
Time management
Managing greater responsibility for your own learning
Concerns about the future
Relationship problems and break-ups
Financial problems
Life after college
Worried about things at home
Illness in the family
A troubled sibling/ family member
Death of a family member, friend or pet
Recent or past sexual trauma
Alcohol or other drug use
Gambling problems
Homesickness
How much does counseling cost? Learn more

Counseling and consultation are available to all registered students at no cost.
Do I need health insurance to go to counseling? Learn more

No, insurance is not needed when you receive counseling services on campus.
Where are you located? Learn more

We are located in the second floor of Seton Hall, which is on Springfield Road, across the street from the baseball diamond. If you are having difficulty finding us, call us at (315) 445-4195 and we'll get you here.
When is the office open? Learn more

We are open Monday through Friday from 8:30AM to 4:30PM. We are generally closed for services when class is not in session (i.e., winter break, holidays, etc.).
How do I make an appointment? Learn more

Just give us a call at (315) 445-4195. Or stop by in person. We will ask you for some basic information (name, class year, phone number, etc.) and set up an appointment for you with one of our counselors.
What can I expect during my first appointment? Learn more

Many people feel nervous about their first counseling appointment. Your counselor understands that it may be hard to talk to someone you don't know about your personal problems. It might help you to feel less nervous if you know what to expect on your first visit.

When you get to the counseling center office, you will be greeted by the receptionist. You should plan to arrive 10-15 minutes early to fill out some paperwork and read some information about the counseling center and your rights as a client. When you are finished with your paperwork you should give it back to the receptionist and she will call your counselor to let them know you are ready.

Your counselor will come to the office to meet you and escort you to their office. Your counselor will probably begin by telling you about him or herself. Then she/he will discuss your rights as a client and issues of confidentiality.

After that, the counselor will probably ask you to describe why you came for counseling. The counselor may ask questions about all the different parts of your life in order to get to know you more and to understand how the problem fits into and/or affects other areas of your life. Don't worry, the counselor can take the lead in this part of the conversation and help you to explain why you are there.

It is important to understand that you and your counselor are partners in understanding and working on your problem. If there's something you want your counselor to know but she/he hasn't asked yet, feel free to offer the information. If you have questions or concerns about counseling or any other issue, it is important to ask. The better you can communicate your worries or needs to your counselor, the better your counselor will be able to respond to your concerns or needs.

At the end of the first meeting, you and your counselor will together develop some goals for counseling. Its helpful to discuss some goals for counseling so that you and your counselor are on the same page and understand what you want to accomplish in counseling. The counselor may then make recommendations about how they feel you could best achieve your goals, which may include short-term individual counseling at the counseling center, group counseling, referral for more evaluation or treatment by a specialist in your area, or a consultation with a health professional about medication.
What's counseling like? Learn more

Your counseling experience depends a lot on the concerns you are bringing and your counselor's style. However, we do what we can to provide students with a safe, judgment-free place to express themselves and to get help with something that is bothering them. Your counselor will likely spend your first session asking questions about the problem at hand and about your personal history. After that, you will collaboratively come up with a plan to address that issue and work toward it together.
Is counseling appropriate for both men and women? Learn more

Yes. Some men may think that counseling is not for them or cannot help them, but that is untrue. Many men have been taught to think that it is weak to talk about problems or to need some kind of help. However, coming to counseling is not all about weakness and having problems. Many people use counseling to strengthen themselves and develop new coping skills. When scheduling a first appointment, you can request a male counselor who can help you become accustomed to counseling.
If I start going to the counseling center, how often do I need to go and for how long? Learn more

This depends on the student and the problem at hand. After meeting with you, your counselor will discuss with you your treatment recommendations, which are tailored to you and your particular set of circumstances. Some students see a counselor for one or two sessions and others are here for a little longer. In general, the counseling center works with a short-term, solution-focused model. Most students who use our services report feeling better within 4-5 sessions. Once you start counseling, you are not obligated to continue, but we would encourage you to discuss those feelings with your counselor.
Does counseling help? Learn more

Yes! The counseling staff can help you to make positive changes in your life, based on established and well-researched therapy techniques. Sometimes, just having someone to listen to you can be very helpful. However, going to counseling does not necessarily guarantee that your problems will go away. A lot of this depends on you. Regular attendance, a commitment to making changes in your life, and thinking about your sessions afterward help counseling work. If you feel like counseling is not helping you or not helping enough, talk to your counselor about this. You can both discuss how to make counseling more effective.
Will people know that I'm in counseling? Learn more

Counseling is confidential. The counseling staff has an ethical and legal obligation to maintain your privacy. We will not tell anyone, including parents and professors, that you are coming to counseling or what is discussed in sessions. There are some limits to confidentiality (typically invoked when someone is in serious danger) that you counselor will discuss with you during your first session.
What if I want to tell someone about my counseling experience? Learn more

You are free to tell anyone whatever you want about counseling, but the counseling staff will not share this information with anyone without your express written permission. Sometimes students give us this permission so that we can confirm counseling attendance with professors or parents or if they are seeing another therapist in the community, so that everyone involved in the student's care has the relevant information.
What if I don't feel comfortable sharing personal information with a counselor? Learn more

This is a common concern. Remember that counseling is confidential. All of our counselors are highly trained professionals who are quite accustomed to helping people with these problems. Sometimes it is hard to disclose personal information, but your counselor will treat your personal information with dignity and respect and will only ask about things that are relevant to the problem at hand. Sharing such information usually gets easier once you have been working with the counselor for a few sessions.
What about medication? Learn more

Medication for issues such as depression, anxiety, and other mental health diagnoses can sometimes be an important part of treatment. The Wellness Center for Health and Counseling can refer students to off-campus resources such as a Psychiatrist, Psychiatric Nurse Practitioner or even a Primary Care Provider if they do not already have one. If you are interested in medication, please let your counselor know. These providers can prescribe medication if necessary, and follow up regularly.
Can my friend come with me for my first counseling session? Learn more

Yes, your friend can accompany you to your first counseling session. Counselors understand that starting therapy can be hard and its ok to have a friend with you to make it easier. However, your confidentiality is important to us so we may ask your friend to wait for you in the waiting room for a few minutes at the end of the first session and for subsequent counseling sessions in order to give you a chance to talk with your counselor about things that you might not want to discuss in front of your friend.
What if I can't make my scheduled appointment? Learn more

That's fine. Just call us at (315) 445-4195 to reschedule. We ask that you give us as much notice as possible if you need to cancel, so that your appointment time can be given to another student who may want to be seen.
What crisis services are available? Learn more

If you are in crisis, the counseling office is open (Monday through Friday, 8:30AM - 4:30PM), you can call or walk in. We will try to schedule you with a counselor as soon as possible. If you are in crisis after hours or on the weekend and cannot wait until the next business day, contact your AD (Area Director) or RA (Resident Advisor) or call campus security at (315) 445-4444. If you are off campus please call 911.