Your Success Starts with Great Support

Attending college is an exciting life experience. It can also be a time of change, adjustment and stress. My Student Support Program (My SSP) is here to help you succeed. Connect with us 24/7 for free, confidential mental health and wellbeing support.

How My SSP Helps Students

My SSP provides confidential support to students at no cost to them:

  • 24/7 remote wellbeing and mental health support from masters level counselors
  • Access to digital content which aims to support the well-being and retention of students
  • Access unlimited Fitness Journeys through LIFT, an app-based fitness programs customized to your fitness level and goals that can be performed anywhere, at any time

How can students access the program?
Students can access articles, videos, tools, resources, and a Student Support Counselor through the app, website, and telephone. They can access real-time support and initiate scheduled support with a counselor through the My SSP platforms:

  • Download the free My SSP app from the Apple or Android app store
  • Dial 1.866.743.7732 (for access outside of North America, dial 001.416.380.6578)
  • Visit myssp.app

Students may speak with a Student Support Counselor for a myriad of concerns, such as:

  • Stress, frustration, concern, or uncertainty about any aspect of their life
  • Difficulty adjusting to local culture/daily life in another country
  • Anxiety about upcoming exams or disappointment with academic performance
  • Procrastination and building time management skills
  • Tensions with family members, friends, or roommates
  • Loneliness or homesickness and much more
Resources For Faculty & Staff

My SSP provides direct support to faculty and staff at Le Moyne who work with students. Please reach out to My SSP if you wish to consult with a counselor on any student issue, such as delivering difficult news or approaching a matter with student in a sensitive way.

How can faculty and staff access this service?
Dial 1.866.743.7732 to consult with an Student Support Counselor

How can I help spread the word about My SSP as a faculty or staff member at Le Moyne College?

  • Familiarize yourself with the program by downloading the My SSP app
  • Help students identify reasons to connect with a Student Support Counselor
  • Incorporate My SSP information into conversations with students where ever possible